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Desktop Support Technician II Salary in the United States

How much does a Desktop Support Technician II make in the United States?

As of September 01, 2026, the average salary for a Desktop Support Technician II in the United States is $49,850 per year, which breaks down to an hourly rate of $24.

However, a Desktop Support Technician II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $60,230
  • Majority Range (25th-75th percentile): $46,831 to $55,283
  • Entry-Level (10th percentile): $44,082
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Desktop Support Technician II Salaries

A Desktop Support Technician II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Desktop Support Technician Salaries?

Experience is a primary driver of a Desktop Support Technician II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $38,741
  • Early Career (1-2 years): $50,060
  • Mid-Level (2-4 years): $56,820
  • Senior-Level (5-8 years): $77,105
  • Expert (over 8 years): $90,832
Levels Salary
Technical... Level Desktop Support Technician II$38,741
Desktop S... Level Desktop Support Technician II$50,060
Technical... Level Desktop Support Technician II$56,820
Technical... Level Desktop Support Technician II$77,105
Technical... Level Desktop Support Technician II$90,832
View as Graph

How Do Desktop Support Technician II Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Desktop Support Technician IIs. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $55,194.
  • California: $54,985.
  • Massachusetts: $54,252.

Top Paying Cities for Desktop Support Technician IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $62,876
  • San Francisco: $62,187
  • Oakland: $60,877

What Skills Can Increase a Desktop Support Technician II's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 14.99% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Call Center (Mentioned in 2.08% Job Postings): A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  • Android (Mentioned in 1% Job Postings): Android OS is a Linux-based mobile operating system that primarily runs on smartphones and tablets.
Skills Demand Percentage
Customer Service 14.99%
Call Center 2.08%
Android 1%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Desktop Support Technician II's salary.

  • Project Management: Can increase your salary by up to 24%.
  • Computer Science: Can increase your salary by up to 17%.
  • Consulting: Can increase your salary by up to 16%.
Skill Salary Salary % Increase
Project Management $61,814
24%
Computer Science $58,325
17%
Consulting $57,826
16%
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Desktop Support Technician II Salary by Industry: Top Paying Sectors

For Desktop Support Technician II roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Biotechnology sectors offer the strongest compensation, at 25% above the average. In contrast, Desktop Support Technician positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Desktop Support Technician II as a support function rather than a direct revenue driver.

The top paying industries for a Desktop Support Technician II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$62,312$30.025%
Biotechnology$59,820$29.020%
Pharmaceuticals$59,820$29.020%
Energy & Utilities$57,327$28.015%
Chemicals$54,835$26.010%

How Education impacts a Desktop Support Technician II's Salary?

Your level of education can impact your salary potential. While many Desktop Support Technician IIs enter the field with a No Diploma degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Desktop Support Technician II with a No Diploma is between $45,305 and $48,465).

Desktop Support Technician II Salaries by Degree Level

Typical Education for Desktop Support Technician II
Degree Level % of user with this level of education
No Diploma 100.0%
High School 100.0%
Associates 0.0%
Bachelors 0.0%
Masters 0.0%
Doctorate 0.0%
View as Graph

Desktop Support Technician II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Desktop Support Technician II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$46,831
Average $49,850/year
$55,283
$3,903
Average $4,154/month
$4,607
$901
Average $959/week
$1,063
$23
Average $24/hour
$27
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $55,283 $4,607 $1,063 $27
Average $49,850 $4,154 $959 $24
25th Percentile $46,831 $3,903 $901 $23

Most common benefits for Desktop Support Technician II

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Desktop Support Technician II

Here are companies hiring for Desktop Support Technician II and their salaries, click below for more details.

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FAQ about Desktop Support Technician II

1. What industry pays the highest salary for Desktop Support Technician II?

The Software & Networking industry offers the highest average compensation for Desktop Support Technician II roles, with salaries approximately 25% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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