Entry Level It Support Technician Salary in the United States

How much does an Entry Level It Support Technician make in the United States?

As of September 01, 2026, the average salary for an Entry Level It Support Technician in the United States is $50,384 per year, which breaks down to an hourly rate of $24.

However, an Entry Level It Support Technician's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $59,382
  • Majority Range (25th-75th percentile): $45,422 to $55,094
  • Entry-Level (10th percentile): $40,904

Key Factors That Influence Entry Level It Support Technician Salaries

An Entry Level It Support Technician's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how geographic location, education and company size can directly affect your earning potential.

How Do Entry Level It Support Technician Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Entry Level It Support Technicians. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $55,785.
  • California: $55,573.
  • Massachusetts: $54,833.

Top Paying Cities for Entry Level It Support Technicians

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $63,549
  • San Francisco: $62,853
  • Oakland: $61,529

What Skills Can Increase an Entry Level It Support Technician's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 11.68% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • Help Desk (Mentioned in 2.94% Job Postings): The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  • Field Service (Mentioned in 1.65% Job Postings): Managing and optimizing operations to respond to and address customer requests at off-site locations or client sites.
Skills Demand Percentage
Troubleshooting 11.68%
Help Desk 2.94%
Field Service 1.65%

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an Entry Level It Support Technician's salary.

  • Scheduling: Can increase your salary by up to 11%.
  • Customer Support: Can increase your salary by up to 9%.
  • Teamwork: Can increase your salary by up to 9%.
Skill Salary Salary % Increase
Scheduling $55,926
11%
Customer Support $54,918
9%
Teamwork $54,918
9%

Entry Level It Support Technician Salary by Industry: Top Paying Sectors

For Entry Level It Support Technician roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 50% above the average. In contrast, Entry Level It Support Technician positions in Edu., Gov't. & Nonprofit or Hospitality & Leisure typically offer lower base pay, as these industries often view Entry Level It Support Technician as a support function rather than a direct revenue driver.

The top paying industries for an Entry Level It Support Technician

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$75,576$36.050%
Financial Services$70,537$34.040%
Biotechnology$65,499$31.030%

How Education impacts an Entry Level It Support Technician's Salary?

Your level of education can impact your salary potential. While many Entry Level It Support Technicians enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Entry Level It Support Technician with a High School Diploma or Technical Certificate is between $45,912 and $48,372).

Entry Level It Support Technician Salaries by Degree Level

Typical Education for Entry Level It Support Technician
Degree Level % of user with this level of education
No Diploma 1.5%
High School 41.1%
Associates 31.1%
Bachelors 24.1%
Masters 2.2%
Doctorate 0.1%

Entry Level It Support Technician Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Entry Level It Support Technician's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$45,422
Average $50,384/year
$55,094
$3,785
Average $4,199/month
$4,591
$873
Average $969/week
$1,059
$22
Average $24/hour
$26
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $55,094 $4,591 $1,059 $26
Average $50,384 $4,199 $969 $24
25th Percentile $45,422 $3,785 $873 $22

Most common benefits for Entry Level It Support Technician

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Entry Level It Support Technician

Here are companies hiring for Entry Level It Support Technician and their salaries, click below for more details.

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FAQ about Entry Level It Support Technician

1. What industry pays the highest salary for Entry Level It Support Technician?

The Software & Networking industry offers the highest average compensation for Entry Level It Support Technician roles, with salaries approximately 50% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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