Ground Operations Agent Salary in the United States

How much does a Ground Operations Agent make in the United States?

As of September 01, 2026, the average salary for a Ground Operations Agent in the United States is $42,624 per year, which breaks down to an hourly rate of $20.

However, a Ground Operations Agent's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $51,341
  • Majority Range (25th-75th percentile): $38,509 to $47,187
  • Entry-Level (10th percentile): $34,763

Key Factors That Influence Ground Operations Agent Salaries

A Ground Operations Agent's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Ground Operations Agent Salaries?

Experience is a primary driver of a Ground Operations Agent's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $42,224
  • Early Career (1-2 years): $42,910
  • Mid-Level (2-4 years): $44,532
  • Senior-Level (5-8 years): $44,753
  • Expert (over 8 years): $45,122
Levels Salary
Entry Level Ground Operations Agent$42,224
Intermediate Level Ground Operations Agent$42,910
Senior Level Ground Operations Agent$44,532
Specialist Level Ground Operations Agent$44,753
Expert Level Ground Operations Agent$45,122

How Do Ground Operations Agent Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Ground Operations Agents. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $47,193.
  • California: $47,014.
  • Massachusetts: $46,388.

Top Paying Cities for Ground Operations Agents

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $53,762
  • San Francisco: $53,173
  • Oakland: $52,053

What Skills Can Increase a Ground Operations Agent's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 47.69% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Housekeeping (Mentioned in 1.46% Job Postings): Housekeeping department is keeping the venue clean and sanitary as part of customer service. Cleaners vacuum rugs and furniture in hallways, rooms and public areas. They collect trash and empty wastebaskets, change the sheets and make the beds.
  • Logistics Management (Mentioned in 1.05% Job Postings): Planning, controlling, and executing industry best practices in transporting and maintaining goods and services to meet customer demands.
Skills Demand Percentage
Customer Service 47.69%
Housekeeping 1.46%
Logistics Management 1.05%

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Ground Operations Agent's salary.

  • Personal Safety: Can increase your salary by up to 27%.
  • Inside Sales: Can increase your salary by up to 11%.
  • Standard Operating Procedures: Can increase your salary by up to 8%.
Skill Salary Salary % Increase
Personal Safety $54,133
27%
Inside Sales $47,313
11%
Standard Operating Procedures $46,034
8%

Ground Operations Agent Salary by Industry: Top Paying Sectors

For Ground Operations Agent roles, the industry you choose can impact your earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the highest-paying industry, Retail & Wholesale, offers compensation 20% above the average. Conversely, Ground Operations Agent positions in MFG Durable typically offer lower base pay, as this sector often view Ground Operations Agent as a support function rather than a direct revenue driver.

The top paying industry for a Ground Operations Agent

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Retail & Wholesale$51,149$25.020%

Ground Operations Agent Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Ground Operations Agent's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$38,509
Average $42,624/year
$47,187
$3,209
Average $3,552/month
$3,932
$741
Average $820/week
$907
$19
Average $20/hour
$23
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $47,187 $3,932 $907 $23
Average $42,624 $3,552 $820 $20
25th Percentile $38,509 $3,209 $741 $19

Most common benefits for Ground Operations Agent

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Ground Operations Agent

Here are companies hiring for Ground Operations Agent and their salaries, click below for more details.

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FAQ about Ground Operations Agent

1. What industry pays the highest salary for Ground Operations Agent?

The Retail & Wholesale industry offers the highest average compensation for Ground Operations Agent roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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