As of August 01, 2026, the average salary for a Help Desk Analyst II in the United States is $59,484 per year, which breaks down to an hourly rate of $29.
However, a Help Desk Analyst II's salary can vary significantly. Here’s a look at the typical salary range:
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A Help Desk Analyst II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
Experience is a primary driver of a Help Desk Analyst II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Help Desk... Level Help Desk Analyst II | $51,595 |
| Help Desk... Level Help Desk Analyst II | $59,897 |
| Help Desk... Level Help Desk Analyst II | $67,794 |
| Help Desk... Level Help Desk Analyst II | $74,739 |
| Help Desk... Level Help Desk Analyst II | $83,967 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Help Desk Analyst IIs. For example, consider the average annual salaries in these key locations:
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Troubleshooting | 10.42% |
| Operating System | 3.31% |
| Computer Systems | 1.99% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
Insight
|
$64,243 |
8%
|
|
Leadership
|
$62,458 |
5%
|
|
Collaboration
|
$61,863 |
4%
|
|
Presentation
|
$61,863 |
4%
|
|
Flexibility
|
$61,268 |
3%
|
|
Analysis
|
$61,268 |
3%
|
For Help Desk Analyst II roles, the industry you choose can affect earning potential by as much as 20% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Biotechnology sectors offer the strongest compensation, at 10% above the average. In contrast, Help Desk Analyst positions in Transportation or Telecom typically offer lower base pay, as these industries often view Help Desk Analyst II as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Aerospace & Defense | $65,432 | $31.0 | 10% |
| Biotechnology | $65,432 | $31.0 | 10% |
| Business Services | $65,432 | $31.0 | 10% |
| Chemicals | $65,432 | $31.0 | 10% |
| Construction | $65,432 | $31.0 | 10% |
Your level of education can impact your salary potential. While many Help Desk Analyst IIs enter the field with a No Diploma degree, higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data, the median salary for a Help Desk Analyst II with a No Diploma is between $55,233 and $58,558).
Help Desk Analyst II Salaries by Degree Level
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 1.0% |
| High School | 28.8% |
| Associates | 27.6% |
| Bachelors | 39.3% |
| Masters | 3.2% |
| Doctorate | 0.1% |
Understanding how a Help Desk Analyst II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on August 01, 2026Salaries for a Help Desk Analyst II can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $57,722 in 2023 to around $57,271 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Help Desk Analyst II salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $57,722 |
| 2024 | $57,609 |
| 2025 | $57,271 |
| 2026 |
View More
|
| 2027 |
View More
|
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The Aerospace & Defense industry offers the highest average compensation for Help Desk Analyst II roles, with salaries approximately 10% above the market median.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
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