Outbound Call Center Representative Salary in the United States
How much does an Outbound Call Center Representative make in the United States?
As of September 01, 2026, the average salary for an Outbound Call Center Representative in the United States is $38,018 per year, which breaks down to an hourly rate of $18.
However, an Outbound Call Center Representative's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $47,619
Majority Range (25th-75th percentile): $34,480 to $43,044
Entry-Level (10th percentile): $31,259
10%$31,259
50% (Median)$38,018
90%$47,619
Outbound Call Center Representative Salaries by Percentile
Key Factors That Influence Outbound Call Center Representative Salaries
An Outbound Call Center Representative's salary isn't a fixed number. It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education
and company size
can directly affect your earning potential.
How Experience Level Affects Outbound Call Center Representative Salaries?
Experience is a primary driver of an Outbound Call Center Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
Entry-Level (less than 1 year): $38,263
Early Career (1-2 years): $43,524
Mid-Level (2-4 years): $53,009
Senior-Level (5-8 years): $64,112
Expert (over 8 years): $63,933
Levels
Salary
Outbound ... Level Outbound Call Center Representative
$38,263
Contact C... Level Outbound Call Center Representative
$43,524
Contact C... Level Outbound Call Center Representative
$53,009
Contact C... Level Outbound Call Center Representative
$64,112
Outbound ... Level Outbound Call Center Representative
How Do Outbound Call Center Representative Salaries Vary from State to State?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Outbound Call Center Representatives. For example, consider the average annual salaries in these key locations:
District of Columbia: $42,093.
California: $41,934.
Massachusetts: $41,375.
District of Columbia$42,093
California$41,934
Massachusetts$41,375
Washington$41,223
New Jersey$41,207
Alaska$41,154
Connecticut$40,630
New York$40,417
Hawaii$39,736
Rhode Island$39,417
Maryland$39,200
Minnesota$38,904
Colorado$38,789
Illinois$38,751
Oregon$38,607
Delaware$38,501
New Hampshire$38,434
Virginia$38,284
Pennsylvania$37,847
Nevada$37,626
North Dakota$37,554
Michigan$37,440
Wisconsin$37,398
Vermont$37,314
Texas$37,082
Maine$37,067
Arizona$37,044
Ohio$37,018
Georgia$36,668
Indiana$36,493
Wyoming$36,459
Utah$36,406
Iowa$36,383
Kansas$36,200
Louisiana$36,147
North Carolina$36,128
Missouri$36,121
Florida$35,972
Montana$35,893
Nebraska$35,816
Kentucky$35,775
South Carolina$35,623
Tennessee$35,528
Idaho$35,490
New Mexico$35,212
Oklahoma$35,151
Alabama$34,927
South Dakota$34,550
Arkansas$34,345
West Virginia$34,235
Mississippi$33,904
Top Paying Cities for Outbound Call Center Representatives
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $47,952
San Francisco: $47,427
Oakland: $46,427
San Jose, CA$47,952
San Francisco, CA$47,427
Oakland, CA$46,427
New York, NY$43,773
Paramus, NJ$43,241
Queens Village, NY$43,239
Passaic, NJ$43,203
Bergenfield, NJ$43,200
Stamford, CT$43,116
Huntington, NY$43,100
Newark, NJ$42,819
Bridgeport, CT$42,739
Vallejo, CA$42,663
New Brunswick, NJ$42,648
Petaluma, CA$42,625
Middlesex, NJ$42,553
Somerset, NJ$42,527
Santa Cruz, CA$42,477
Boston, MA$42,245
Monterey, CA$42,112
Seattle, WA$42,025
Santa Rosa, CA$42,017
Los Angeles, CA$42,006
Juneau, AK$41,907
Washington, DC$41,865
Orange, CA$41,730
Santa Ana, CA$41,629
Long Beach, CA$41,591
Anaheim, CA$41,584
Anchorage, AK$41,565
Santa Maria, CA$41,451
Everett, WA$41,443
Danbury, CT$41,309
Bremerton, WA$41,257
Tacoma, WA$41,120
New Suffolk, NY$41,119
Sacramento, CA$41,109
Santa Barbara, CA$41,067
Trenton, NJ$41,025
San Diego, CA$41,025
Brockton, MA$40,983
Fairbanks, AK$40,890
Lompoc, CA$40,793
Lowell, MA$40,762
Ventura, CA$40,755
Nashua, NH$40,747
Stockton, CA$40,744
Modesto, CA$40,466
Poughkeepsie, NY$40,382
Olympia, WA$40,310
Kennewick, WA$40,310
New Haven, CT$40,295
Lawrence, MA$40,158
Hartford, CT$40,120
Riverside, CA$40,112
New Bedford, MA$40,074
Richland, WA$40,074
Bakersfield, CA$40,021
San Bernardino, CA$40,006
New Britain, CT$40,002
Atlantic City, NJ$40,002
New London, CT$39,987
Norwich, CT$39,976
Portsmouth, NH$39,968
Boulder, CO$39,887
Portland, OR$39,835
Worcester, MA$39,831
Minneapolis, MN$39,713
Philadelphia, PA$39,660
Honolulu, HI$39,535
Saint Paul, MN$39,516
Vineland, NJ$39,508
Providence, RI$39,398
Chicago, IL$39,287
Bellingham, WA$39,242
Springfield, MA$39,211
Baltimore, MD$39,200
Chico, CA$39,105
Pittsfield, MA$39,002
Manchester, NH$38,930
Spokane, WA$38,763
Denver, CO$38,759
Albany, NY$38,580
Troy, NY$38,565
Nassau, NY$38,524
Schenectady, NY$38,485
Wilmington, DE$38,455
Burlington, VT$38,402
Salem, OR$38,386
Portland, ME$38,269
Yakima, WA$38,231
Rochester, MN$38,113
Reno, NV$38,094
Fresno, CA$38,094
Milwaukee, WI$38,060
Detroit, MI$38,022
Ann Arbor, MI$38,015
Allentown, PA$38,010
Colorado Springs, CO$37,945
Syracuse, NY$37,926
Carson City, NV$37,926
Houston, TX$37,873
Eugene, OR$37,854
Gary, IN$37,809
Springfield, OR$37,778
Bismarck, ND$37,771
Galveston, TX$37,744
Medford, OR$37,687
Fort Collins, CO$37,672
Concord, NH$37,653
Austin, TX$37,641
Mesa, AZ$37,561
Reading, PA$37,558
Phoenix, AZ$37,554
Dallas, TX$37,542
Saint Cloud, MN$37,506
Madison, WI$37,455
Utica, NY$37,352
Rochester, NY$37,292
Des Moines, IA$37,288
Raleigh, NC$37,284
Atlanta, GA$37,227
Battle Creek, MI$37,216
Salt Lake City, UT$37,204
Lancaster, PA$37,147
Harrisburg, PA$37,094
Kansas City, MO$37,056
Champaign, IL$37,048
Kansas City, KS$37,048
Fort Worth, TX$37,044
Columbus, OH$37,038
Boca Raton, FL$37,029
Pittsburgh, PA$37,014
Richmond, VA$36,999
Indianapolis, IN$36,991
Cleveland, OH$36,987
Las Vegas, NV$36,942
Cincinnati, OH$36,942
Petersburg, VA$36,885
Huntsville, AL$36,828
Lansing, MI$36,802
Lebanon, PA$36,797
Pueblo, CO$36,794
Appleton, WI$36,782
Buffalo, NY$36,767
Dayton, OH$36,756
Racine, WI$36,748
Charlotte, NC$36,744
Saint Louis, MO$36,733
York, PA$36,710
Elkhart, IN$36,710
Gastonia, NC$36,703
Billings, MT$36,694
Beaumont, TX$36,683
Lorain, OH$36,676
Benton Harbor, MI$36,668
Toledo, OH$36,660
Binghamton, NY$36,641
Rock Hill, SC$36,638
Rockford, IL$36,619
Springfield, IL$36,603
Elyria, OH$36,600
Fargo, ND$36,600
Flagstaff, AZ$36,573
Fort Lauderdale, FL$36,550
Duluth, MN$36,527
Miami, FL$36,527
Cheyenne, WY$36,501
Grand Forks, ND$36,501
Bangor, ME$36,417
Cedar Rapids, IA$36,375
Durham, NC$36,359
Louisville, KY$36,356
Grand Rapids, MI$36,349
Hialeah, FL$36,345
Casper, WY$36,292
Scranton, PA$36,246
New Orleans, LA$36,235
Virginia Beach, VA$36,231
Akron, OH$36,212
Peoria, IL$36,162
Sarasota, FL$36,155
Nashville, TN$36,128
Omaha, NE$36,128
Green Bay, WI$36,128
Baton Rouge, LA$36,109
Charleston, SC$36,102
Jamestown, NY$36,083
Davenport, IA$36,083
Tucson, AZ$36,064
Saint Petersburg, FL$36,041
Tampa, FL$36,033
Evansville, IN$36,010
Port Arthur, TX$36,010
Bradenton, FL$35,995
Santa Fe, NM$35,927
Orlando, FL$35,858
Clearwater, FL$35,847
Canton, OH$35,767
La Crosse, WI$35,767
Albuquerque, NM$35,744
Newport News, VA$35,740
High Point, NC$35,729
Ogden, UT$35,714
Corpus Christi, TX$35,683
Norfolk, VA$35,661
Laramie, WY$35,661
Rock Island, IL$35,638
Saginaw, MI$35,630
Jacksonville, FL$35,626
Salisbury, NC$35,619
Boise, ID$35,611
Moline, IL$35,592
Fort Myers, FL$35,581
Memphis, TN$35,573
Tulsa, OK$35,554
Waterloo, IA$35,531
Spartanburg, SC$35,493
Lincoln, NE$35,474
Fort Wayne, IN$35,467
Provo, UT$35,463
Cedar Falls, IA$35,417
San Antonio, TX$35,402
Greensboro, NC$35,387
South Bend, IN$35,383
Savannah, GA$35,341
Muskegon, MI$35,326
Birmingham, AL$35,322
Winston Salem, NC$35,304
Lake Charles, LA$35,212
Anderson, IN$35,204
Lexington, KY$35,193
Augusta, GA$35,182
Greenville, SC$35,182
Lima, OH$35,151
Wichita, KS$35,147
Tuscaloosa, AL$35,147
Columbia, SC$35,113
Springfield, OH$35,106
Asheville, NC$35,045
Bloomington, IN$35,018
Knoxville, TN$34,881
Shreveport, LA$34,877
Wilmington, NC$34,828
Roanoke, VA$34,828
Topeka, KS$34,760
Frankfort, KY$34,755
Oklahoma City, OK$34,729
Chillicothe, OH$34,714
Longview, TX$34,710
Melbourne, FL$34,706
Sioux Falls, SD$34,646
Mobile, AL$34,642
Terre Haute, IN$34,627
Altoona, PA$34,604
Amarillo, TX$34,577
Killeen, TX$34,566
Fayetteville, AR$34,535
Chattanooga, TN$34,524
Sioux City, IA$34,490
Idaho Falls, ID$34,482
Lynchburg, VA$34,452
Gainesville, FL$34,402
Portsmouth, OH$34,383
Little Rock, AR$34,376
Lafayette, LA$34,360
Youngstown, OH$34,360
Daytona Beach, FL$34,338
Clarksville, TN$34,334
Pensacola, FL$34,330
Temple, TX$34,327
Hopkinsville, KY$34,216
Erie, PA$34,208
Florence, SC$34,193
Charleston, WV$34,132
Great Falls, MT$34,113
Macon, GA$34,060
Tallahassee, FL$34,056
Fayetteville, NC$34,049
Waco, TX$34,041
Helena, MT$34,014
Pine Bluff, AR$34,000
Vincennes, IN$33,954
Lubbock, TX$33,938
Alamogordo, NM$33,916
Twin Falls, ID$33,881
Rapid City, SD$33,870
Jackson, MS$33,802
Huntington, WV$33,799
Greenville, MS$33,798
Parkersburg, WV$33,759
Montgomery, AL$33,752
Wichita Falls, TX$33,714
Springfield, MO$33,714
Biloxi, MS$33,695
Monroe, LA$33,657
Johnstown, PA$33,630
Sumter, SC$33,615
Columbus, GA$33,611
Pascagoula, MS$33,539
Abilene, TX$33,539
Kingsport, TN$33,440
Albany, GA$33,440
Gulfport, MS$33,429
Alexandria, LA$33,304
Fort Smith, AR$33,208
El Paso, TX$33,106
Las Cruces, NM$32,935
Harlingen, TX$32,838
Pocatello, ID$32,832
Florence, AL$32,783
Brownsville, TX$32,775
Mcallen, TX$32,695
Dothan, AL$32,642
Columbus, MS$32,416
Altus, OK$32,239
Lawton, OK$32,167
Pierre, SD$32,030
What Skills Can Increase an Outbound Call Center Representative's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 22.06% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Contact (Mentioned in 1.56% Job Postings): Customer Contact is the process of handling a query of the customer before, during, and after the purchase of any product or service.
Data Entry (Mentioned in 0.98% Job Postings): Transcribing information into an electronic medium such as a computer or other electronic device.
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on an Outbound Call Center Representative's salary.
Support Services: Can increase your salary by up to 33%.
Customer Relations: Can increase your salary by up to 13%.
Verbal Communication: Can increase your salary by up to 9%.
Outbound Call Center Representative Salary by Industry: Top Paying Sectors
For Outbound Call Center Representative roles, the industry you choose can affect earning potential
by as much as 20% (the gap between the highest and lowest paying industries).
Data shows that the Aerospace & Defense and Biotechnology
sectors offer the strongest compensation, at 10% above the average.
In contrast, Outbound Call Center Representative positions in Transportation or Telecom typically offer lower base pay,
as these industries often view Outbound Call Center Representative as a support function rather than a direct revenue driver.
The top paying industries for an Outbound Call Center Representative
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Aerospace & Defense
$41,819
$20.0
10%
Biotechnology
$41,819
$20.0
10%
Business Services
$41,819
$20.0
10%
Chemicals
$41,819
$20.0
10%
Construction
$41,819
$20.0
10%
How Education impacts an Outbound Call Center Representative's Salary?
Your level of education can impact your salary potential.
While many Outbound Call Center Representatives enter the field with a High School Diploma or Technical Certificate degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for an Outbound Call Center Representative with a High School Diploma or Technical Certificate is between
$34,214
and $37,564).
Outbound Call Center Representative Salaries by Degree Level
$40,600
$39,700
$38,800
$37,900
$37,000
$36,100
$35,200
$34,300
No Diploma
High School
Associates
Bachelors
Masters
Doctorate
Typical Education for Outbound Call Center Representative
Degree Level
% of user with this level of education
No Diploma
3.8%
High School
30.2%
Associates
20.8%
Bachelors
37.7%
Masters
7.5%
Doctorate
0.0%
Typical Education for Outbound Call Center Representative
Outbound Call Center Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how an Outbound Call Center Representative's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on September 01, 2026
$34,480
Average$38,018/year
$43,044
$2,873
Average$3,168/month
$3,587
$663
Average$731/week
$828
$17
Average$18/hour
$21
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$43,044
$3,587
$828
$21
Average
$38,018
$3,168
$731
$18
25th Percentile
$34,480
$2,873
$663
$17
Salaries of Jobs related to Outbound Call Center Representative
Outbound Call Center Manager$99,800
Call Center Representative IV - Outbound$63,500
Contact Center Representative IV - Outbound$63,414
Outbound Call Center Supervisor$63,300
Call Center Representative III - Outbound$52,500
Contact Center Representative III - Outbound$52,432
Outbound Call Representative$43,773
Call Center Representative II - Outbound$43,100
Contact Center Representative II - Outbound$43,050
Call Center Representative I -Outbound$37,900
Contact Center Representative I - Outbound$37,847
Salary Trends for Outbound Call Center Representative
Salaries for an Outbound Call Center Representative can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $35,940 in 2023
to around $34,885 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Outbound Call Center Representative salary trends,
.
Average Annual Salary of Outbound Call Center Representative Over Time
$???
$35,940
$35,334
$34,885
$???
$???
2022
2023
2024
2025
2026
2027
Year
Average Annual Salary
2022
View More
2023
$35,940
2024
$35,334
2025
$34,885
2026
View More
2027
View More
Most common benefits for Outbound Call Center Representative
Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)
Common company salaries for Outbound Call Center Representative
Here are companies hiring for Outbound Call Center Representative and their salaries, click below for more details.
C$128,509/per year
C R Bard IncBiotechnologythe United States
H$124,697/per year
Henry Schein CanadaBiotechnologythe United States
N$123,899/per year
Nordex IncBiotechnologythe United States
N$120,416/per year
Nipro CorpBiotechnologythe United States
E$115,870/per year
EnovisBiotechnologythe United States
A$114,553/per year
Advanced Research Projects Agency - EnergyBiotechnologythe United States
M$112,110/per year
MiniMed IncBiotechnologythe United States
L$111,500/per year
Labcorp Drug DevelopmentBiotechnologythe United States
L$110,229/per year
Life Technologies CorpBiotechnologythe United States
Z$106,224/per year
Zimmer BiometBiotechnologythe United States
P$103,077/per year
Promontory TherapeuticsBiotechnologythe United States
S$102,181/per year
Steris PLCBiotechnologythe United States
G$97,274/per year
Gavin Conferences Pty LtdBiotechnologythe United States
E$94,764/per year
Endeavor BioMedicinesBiotechnologythe United States
R$94,402/per year
Replay Holdings LLCBiotechnologythe United States
P$94,235/per year
Pleno IncBiotechnologythe United States
S$93,666/per year
Simulaids IncBiotechnologythe United States
N$88,880/per year
NOIRLab/CASBiotechnologythe United States
O$86,468/per year
Onward TechnologyBiotechnologythe United States
L$84,895/per year
LED Medical Diagnostics IncBiotechnologythe United States
E$84,682/per year
Eyeco LtdBiotechnologythe United States
P$84,523/per year
PaerosolBiotechnologythe United States
I$83,525/per year
IONIQ Sciences IncBiotechnologythe United States
S$82,815/per year
Stateside PPEBiotechnologythe United States
D$82,041/per year
Digi BioBiotechnologythe United States
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FAQ about Outbound Call Center Representative
1. What industry pays the highest salary for Outbound Call Center Representative?
The Aerospace & Defense industry offers the highest average compensation for Outbound Call Center Representative roles,
with salaries approximately 10% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
