Patient Account Representative Salaries in the United States

Patient representatives, also known as patient services representatives, ensure that patients are informed, updated, and assisted, when necessary.

To join our team! As the Patient Account Representative, you will monitor assigned patient accounts for accurate and timely payment of claims by managing work queue, aging lists, and claims correspondence; reviews claim denials for problem areas; resubmits claims and files appeals as necessary.

Patient account representatives are employed by doctors, hospitals, clinics, medical facilities, and medical billing firms to handle all matters pertaining to patient billing and medical insurance claims.

Identify authorization, cash posting, and registration errors on patient accounts and route to the appropriate department for correction.

Working for medical facilities or billing firms, patient accounting representatives address patients' concerns about their accounts, help with billing issues and negotiate to collect unpaid debt.