Salary AI Book a Demo
upper level job

Medical Call Center Representative Salary in the United States

How much does a Medical Call Center Representative make in the United States?

As of August 01, 2026, the average salary for a Medical Call Center Representative in the United States is $46,862 per year, which breaks down to an hourly rate of $23.

However, a Medical Call Center Representative's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $49,550
  • Majority Range (25th-75th percentile): $44,751 to $48,269
  • Entry-Level (10th percentile): $42,829
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Medical Call Center Representative Salaries

A Medical Call Center Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Medical Call Center Representative Salaries?

Experience is a primary driver of a Medical Call Center Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $46,704
  • Early Career (1-2 years): $47,009
  • Mid-Level (2-4 years): $47,219
  • Senior-Level (5-8 years): $47,282
  • Expert (over 8 years): $47,324
Levels Salary
Entry Level Medical Call Center Representative$46,704
Intermediate Level Medical Call Center Representative$47,009
Senior Level Medical Call Center Representative$47,219
Specialist Level Medical Call Center Representative$47,282
Expert Level Medical Call Center Representative$47,324
View as Graph

How Do Medical Call Center Representatives Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Medical Call Center Representatives. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $51,886.
  • California: $51,689.
  • Massachusetts: $51,000.

Top Paying Cities for Medical Call Center Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $59,107
  • San Francisco: $58,460
  • Oakland: $57,228

Medical Call Center Representative Salary by Company Size: Startups vs. Enterprise

Medical Call Center Representative salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $50,483. While startup companies pay approximate $42,857.

Medical Call Center Representative Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $42,857
Growth Stage 51~500 $45,291
Established 501~5000 $48,782
Enterprise 5000+ $50,483

Medical Call Center Representative Salary by Industry: Top Paying Sectors

For Medical Call Center Representative roles, the industry you choose can impact your earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the highest-paying industry, Healthcare, offers compensation 20% above the average. Conversely, Medical Call Center Representative positions in Edu., Gov't. & Nonprofit typically offer lower base pay, as this sector often view Medical Call Center Representative as a support function rather than a direct revenue driver.

The top paying industry for a Medical Call Center Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Healthcare$56,234$27.020%

Medical Call Center Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Medical Call Center Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026
$44,751
Average $46,862/year
$48,269
$3,729
Average $3,905/month
$4,022
$861
Average $901/week
$928
$22
Average $23/hour
$23
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $48,269 $4,022 $928 $23
Average $46,862 $3,905 $901 $23
25th Percentile $44,751 $3,729 $861 $22

Medical Call Center Representative Salary Growth & Career Path

Medical Call Center Representative

Next Role

Advancement

For a Medical Call Center Representative, the most direct path to higher earnings is advancing to the Medical Call Center Supervisor role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $68,763 - a projected growth of 47% over your current level.

Most common benefits for Medical Call Center Representative

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Medical Call Center Representative

Here are companies hiring for Medical Call Center Representative and their salaries, click below for more details.

Find Your Next Medical Call Center Representative Job

Ready to take the next step in your career? Browse thousands of current Medical Call Center Representative job openings on our job board. Use the search bar below to find your perfect match.

For Employees

Analyze the market and your qualifications to negotiate your salary with confidence.

Get a Salary Increase

Search thousands of open positions to find your next opportunity.

Search Job Openings

For Employers

Individualize employee pay based on unique job requirements and personal qualifications.

Adjust Employee Salary

Get the latest market price for benchmark jobs and jobs in your industry.

Price My Industry Jobs

FAQ about Medical Call Center Representative

1. Where can a Medical Call Center Representative earn the most?

A Medical Call Center Representative's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Medical Call Center Representative earns the most in San Jose, CA, where the annual salary of a Medical Call Center Representative is $59,107.

2. What is the highest pay for Medical Call Center Representative?

The highest pay for Medical Call Center Representative is $49,550.

3. What is the lowest pay for Medical Call Center Representative?

The lowest pay for Medical Call Center Representative is $42,829.

4. What are the responsibilities of Medical Call Center Representative?

Answers incoming calls about various inquiries in a hospital setting. Assists with appointment scheduling, care coordination, taking patient information, and addressing concerns with empathy to ensure patient satisfaction. Performs call logging and routine tasks to fulfill caller requests. May redirect calls to other teams depending on the nature of the inquiry. Typically requires a high school diploma. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.

5. What industry pays the highest salary for Medical Call Center Representative?

The Healthcare industry offers the highest average compensation for Medical Call Center Representative roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst