Lead internal support staff in maintaining operational effectiveness of new ERP solutions and in the maintenance and upgrade of current systems.
February 14, 2023
Manage support and ongoing improvement of assigned application systems, working closely with business owners and managers to prioritize IT efforts, and to leverage technology to support business and financial objectives.
March 05, 2023
Create, maintain and enforce written policies and procedures regarding use and support of applications by the CF IT Department and throughout the organization.
April 05, 2023
Develop and maintain a robust Quality Assurance program, reviewing all critical aspects of sales data in conjunction with the Quality Optimization Officer, in order to ensure data is being entered with a high degree of accuracy and in compliance with all policies, procedures, and regulatory guidelines.
January 05, 2023
Assist the business in determining if and how new systems or system enhancements may improve process flow and business function, and develop detailed functional specs for OAM developers.
January 10, 2023
Provide hands-on system administration support,system maintenance and operations support, field questions pertaining to userinquiries/present solutions, and ensure timely resolution of all ServiceRequests.
May 19, 2023