Developing internal tools and plugins that make it easier for support teams and engineering to identify and resolve customer integration issues.
May 19, 2023
Drive for innovation, strong problem solving skills, adaptable, proactive and willing to take ownership.
September 04, 2022
Provide feedback to the training and documentation organization so that common or emerging issues can be addressed before they become serious or widespread.
March 04, 2023
Support occasional high priority questions outside regular working hours.
March 23, 2023
Act as the advanced technical contact, deliver advanced technical troubleshooting and problem solving solutions for corporate customers including, issues escalated to the highest level of management.
April 03, 2023
Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved.
May 16, 2023