Supervises the day to day activities of associates and assigns responsibilities to ensure the lounge is open and staffed appropriately, clean, inventory levels are appropriate and equipment is working properly.
March 30, 2020
Monitors all quality control records and airline service standards for assigned lounge, to include ensuring compliance with quality assurance and loss prevention policies and procedures.
April 14, 2020
Demonstrated abilities of purchasing and inventory control, personnel management, and in in-depth knowledge of different levels of guest service applicable to saloons, fast-food establishments, and in family and fine dining.
May 06, 2020
Maintains effective communication and positive associate relations by ensuring all associate activities are performed in a timely and professional manner, to include hiring, training, performance reviews, progressive discipline, resolving associate relations issues, and implementing associate engagement programs.
May 14, 2020
Provide accountability to the supervisory team, ensuring that training, evaluating and monitoring team member performance and SOP compliance expectations are met.
May 19, 2020
Lead your Team Leaders to effectively plan workload including store transitions, planogram, price change, stocking and backstocking.
June 12, 2020
Develop a strategy and utilize your workload planning tools to manage all scheduled workload ensuring you are guest ready at all times.
June 14, 2020