Maintains oversight for all IT services and solutions provided to assigned business and external customers and driving for high-quality service delivery and customer satisfaction.
March 10, 2020
Requires BS/BA in Business, Computer Science or related field, or equivalent education and experience.
April 04, 2020
Understands and contributes to the business unit strategy, based on the specific business and technology expertise, and translates business strategy in aligned IT solution proposals.
April 18, 2020
Manage people and processes for the application services portfolio for which they are accountable for, including performance evaluations, training, and development recommendations, project planning, hiring, and employee turnover.
April 20, 2020
Leading the gathering of business needs through proactive, direct interaction with business stakeholders in understanding business processes, the key drivers and measures of success for the firm, and the short-term and long-term direction of the departments, the firm and technology.
April 24, 2020
Assist customers with producing preliminary project and System Engineering Life Cycle (SELC) documentation to include Project Authorization Document (PAD), Mission Needs Statement (MNS), Concept of Operations (CONOPS), Functional Requirements Document (FRD), and Project Life Cycle Cost Estimate (PLCCE).
May 08, 2020
Develop and execute against IT Supplier Management Office strategy and related programs to ensure they meet the IT business needs, using a pragmatic and integrated approach.
June 06, 2020