Create, monitor and execute process improvement project work plans and deliverables, including working with the Manager of Process Improvement with ongoing NCQA program management.
March 12, 2020
Develop, communicate, and hold assigned project staff accountable for project timelines, key performance indicators, and project deliverables.
March 26, 2020
Collaborate with Division leadership, team members and administrative and clinical leaders across the MGH/MGPO ambulatory practices to support standard patient access project implementations, including change management strategies.
April 07, 2020
Manage project staff work distribution and priorities in partnership with department leadership, monitor productivity and ensure quality deliverables are met for assigned projects.
April 21, 2020
Participate on hospital committees to engage in the hospital community at large and to increase awareness of the operations, needs and priorities that underscore the project work assigned.
April 29, 2020
Demonstrated ability to effectively manage projects and project key performance indicators on projects that are very large in size and complexity, including interdepartmental in nature.
June 07, 2020
Lead cross-functional working groups to improve business processes by studying current practices and proposing modifications, taking an end-to-end perspective with a focus on improved service, operational excellence, and increased customer satisfaction.
June 12, 2020