Average Salary for Jobs with Product Intelligence Skills

Directs the strategic and operational activities of annuity customer service functions to ensure exceptional policyholder support and service delivery. Develops customer service policies, performance standards, and operational procedures to improve efficiency and customer satisfaction. Oversees departmental budgets, staffing strategies, workforce planning, and employee development initiatives. Col... View job details

Provides customer service support for annuity policyholders by responding to inquiries related to account activity, policy features, transactions, and service requests. Assists customers with processing beneficiary updates, withdrawals, premium payments, and contract changes in accordance with company procedures. Explains annuity product terms, tax considerations, and administrative processes whil... View job details

Supervises daily customer service operations for annuity servicing teams to ensure high-quality support and efficient resolution of policyholder inquiries. Monitors employee performance, service metrics, and workflow productivity to maintain customer satisfaction and operational standards. Develops and coaches customer service representatives on annuity products, regulatory requirements, and servi... View job details

Sells annuity products and services to individuals, financial advisors, or institutional clients by identifying customer needs and recommending suitable financial solutions. Explains annuity product features, benefits, risks, fees, payout options, and tax implications in accordance with regulatory and compliance standards. Develops and maintains relationships with clients, agents, brokers, and dis... View job details

Supports annuity customer retention initiatives by engaging policyholders, addressing concerns, and promoting solutions that enhance customer satisfaction and account continuity. Maintains expert knowledge of product features, benefits, and available alternatives to educate policyholders and encourage retention. Assists customers with questions regarding annuity products, surrender requests, polic... View job details