Salary AI Book a Demo

Customer Support Specialist Salary in Cardiff, UK

Change Country
Change Country

Get Salary Data on All Global Countries

How much does a Customer Support Specialist make in Cardiff, UK? The average Customer Support Specialist salary in Cardiff, UK is £20,137 as of March 03, 2021, but the range typically falls between £16,526 and £23,103. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.

View as graph View as table
Global Market Data
50TH(Median) £20,137 25TH £16,526 75TH £23,103

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

Change Search Criteria

See it in Action

Skills to Boost a Customer Support Specialist Salary

Mastering key skills can significantly increase your earning potential as a Customer Support Specialist. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 13% salary raise, while strong Hydraulics skills boost pay by a 2%. Even Pneumatics can result in a 1% salary increase.

Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Customer Service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Hydraulics
Hydraulics is a technology and applied science using engineering, chemistry, and other sciences involving the mechanical properties and use of liquids.
Pneumatics
Pneumatics (pronounced new-MATT-ix) is an aspect of physics and engineering that is concerned with using the energy in compressed gas to make something move or work.
More Skills...
Based on recent job listings, in-demand skills in the Customer Support Specialist field include Customer Service (13%), Hydraulics (2%), and Pneumatics (1%). These skills reflect current market needs.
Skills Salary Demand
Skill & Salary Demand
Customer Service £22,755
Customer Service
£22,755
13%
Hydraulics £20,540
Hydraulics
£20,540
2%
Pneumatics £20,338
Pneumatics
£20,338
1%
Customer Service
1.57%
Hydraulics
6.04%
Pneumatics
12.17%
Job Openings for Customer Support Specialist in Cardiff, United Kingdom
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

About Cardiff, United Kingdom

The centre of Cardiff is relatively flat and is bounded by hills on the outskirts to the east, north and west. Its location influenced its development as the world's largest coal port, most notably its proximity and easy access to the coal fields of the South Wales Valleys. The highest point in the local authority area is Garth Hill, 307 metres (1,007 feet) above sea level. Cardiff is built on reclaimed marshland on a bed of Triassic stones; this reclaimed marshland stretches from Chepstow to the Ely Estuary, which is the natural boundary of Cardiff and the Vale of Glamorgan. Triassic landsca...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia

Customer Support Specialist Pay Difference by Cities

City, Country Compared to national average
City, Country London, UK Compared to national average
+ 6.9%
City, Country Manchester, UK Compared to national average
-5.2%
City, Country Liverpool, UK Compared to national average
-5.5%
City, Country Leicester, UK Compared to national average
-6.2%
City, Country Birmingham, UK Compared to national average
-5.2%
City, Country Brighton and Hove, UK Compared to national average
+ 0.1%
Employees with Customer Support Specialist in their job title in London, UK earn an average of 6.9% more than the national average. The lower salaries can be found in Leicester, UK (6.2% less), Liverpool, UK (5.5% less), Birmingham, UK (5.2% less), Manchester, UK (5.2% less).

Understand the base salary paid range for a Customer Support Specialist in Cardiff, UK

Average Base Salary

Core compensation

16526
23103
20137
The chart shows the base salary for Customer Support Specialist in Cardiff ranges from £16,526 to £23,103 with the average base salary of £20,137. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Customer Support Specialist may get paid difference by industry, location, and factors.

Customer Support Specialist Frequently Asked Questions

Can I expect to receive a higher salary for the position of Customer Support Specialist in London than for the same job in Leicester in the United Kingdom?

On average, a Customer Support Specialist, working in London, United Kingdom, would generally get a higher salary than those working in the city of Leicester. The larger cities in the UK typically provide numerous opportunities for Customer Support Specialist Jobs. Since Cardiff, United Kingdom is an attractive place to work for many professions, Customer Support Specialist Jobs could be competitive. Candidates need to consider personal preferences when deciding on a work location and weigh all factors including employment viability, cost of living, workforce competition, and quality of life in a particular location. March 03, 2021 salary.com )
What is the salary range for a Customer Support Specialist in Cardiff, United Kingdom? What is the average hourly rate?

The average salary for a Customer Support Specialist in Cardiff, United Kingdom is £20,137 per year. The salary range for a Customer Support Specialist is between £16,526 and £23,103. While we are seeing hourly wages as high as £11 and as low as £8, the majority of Customer Support Specialists are currently paid an average of £10 in Cardiff, United Kingdom. The average salary pay range for a Customer Support Specialist can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for a Customer Support Specialist in Cardiff, United Kingdom can differ based on any or all of these varying factors. March 03, 2021 salary.com )
Besides the base pay, what other benefits might be negotiable when considering a Customer Support Specialist job? What common items are generally included in a total compensation package?

A total compensation package consists of base pay or salary and all other types of pay and benefits that a Customer Support Specialist working in Cardiff, United Kingdom will receive in exchange for their job. Some common items included in the total compensation of a Customer Support Specialist working in the Cardiff, United Kingdom are bonuses, medical/dental/vision benefits coverage, paid leaves, life insurance, and pension plan company match. Some companies in the Cardiff, United Kingdom might also offer long-term incentives such as stock options or stock grants for Customer Support Specialists. Other popular benefits are gym memberships, free parking, monthly car expenses, free food, and company discounts. Evaluate all offered benefits to determine if they are of value to you. Consider items that you value and see if you can negotiate favorable terms for them. For example, request an extra week of vacation, reimbursement for training, flexible work hours, or subsidized parking. These perks have a value that should be included when you evaluate the entire compensation package offered to you. March 03, 2021 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap
Last Update: March 03, 2021