Home Depot's policy on overtime can be quite complex and may vary by location and management. In my experience working at the service desk, I often find myself in situations where the workload exceeds the scheduled hours. The service desk can become extremely busy, especially during peak hours, which sometimes prevents me from clocking out at the designated time. Unfortunately, despite the extra hours worked, I have not received overtime pay. This situation can be frustrating, as it feels unfair to be penalized for wanting to provide good customer service. Employees are often undertrained, which adds to the pressure of managing customer transactions efficiently. Overall, while Home Depot may have policies regarding overtime, the practical application of these policies can lead to challenges for employees who are dedicated to their roles but find themselves working beyond their scheduled hours without appropriate compensation.