A telephone triage registered nurse (RN) plays a vital role in healthcare by providing initial assessment and guidance to patients over the phone or through telehealth platforms. Their primary responsibility is to evaluate patients' symptoms, medical history, and current health concerns through detailed questioning. Based on this assessment, they determine the urgency of the situation and offer appropriate medical advice, such as self-care instructions or recommending immediate medical attention. They also document all interactions thoroughly and may consult with physicians or other healthcare providers to ensure patients receive the most appropriate care. This role requires strong clinical judgment, excellent communication skills, and the ability to make quick, accurate decisions to help manage patient care remotely and efficiently.