Customer Service Director Salary in China
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How much does a Customer Service Director make in China? The average Customer Service Director salary in China is ¥461,785 as of April 16, 2021, but the range typically falls between ¥338,996 and ¥829,688. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.
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Skills to Boost a Customer Service Director Salary
Mastering key skills can significantly increase your earning potential as a Customer Service Director. According to Salary.com's Real-time Job Posting Data, expertise in Leadership can lead to a 16% salary raise, while strong Supply Chain skills boost pay by a 1%. Even Continuous Improvement can result in a 1% salary increase.
Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Leadership
Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Supply Chain
A supply chain encompasses everything from the delivery of source materials from the supplier to the manufacturer through to its eventual delivery to the end user.
Continuous Improvement
A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. These efforts can seek "incremental" improvement over time or "breakthrough" improvement all at once. Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility. Some see CIPs as a meta-process for most management systems (such as business process management, quality management, project management, and program management). W. Edwards Deming, a pioneer of the field, saw it as part of the 'system' whereby feedback from the process and customer were evaluated against organisational goals. The fact that it can be called a management process does not mean that it needs to be executed by 'management'; but rather merely that it makes decisions about the implementation of the delivery process and the design of the delivery process itself.
More Skills...
Based on recent job listings, in-demand skills in the Customer Service Director field include Leadership (16%), Supply Chain (1%), Continuous Improvement (1%), Product Management (1%), and Digital Marketing (1%). These skills reflect current market needs.
| Skills | Salary | Demand | |
|---|---|---|---|
| Skill & Salary | Demand | ||
| ¥535,670 |
Leadership
¥535,670
|
16%
|
|
| ¥466,402 |
Supply Chain
¥466,402
|
1%
|
|
| ¥466,402 |
Continuous Improvement
¥466,402
|
1%
|
|
| ¥466,402 |
Product Management
¥466,402
|
1%
|
|
| ¥466,402 |
Digital Marketing
¥466,402
|
1%
|
What does a Customer Service Director do?
Customer Service Director
Osaka, JP
Manages project team activities.
12/21/2020
Customer Service Director
Torreon, MX
Manage and develop assigned intermediary relationships resulting in successful and profitable joint business initiatives.
03/09/2021
Customer Service Director
Madrid, ES
Manage artwork through approval.
03/07/2021
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About China
China's landscape is vast and diverse, ranging from the Gobi and Taklamakan Deserts in the arid north to the subtropical forests in the wetter south. The Himalaya, Karakoram, Pamir and Tian Shan mountain ranges separate China from much of South and Central Asia. The Yangtze and Yellow Rivers, the third- and sixth-longest in the world, respectively, run from the Tibetan Plateau to the densely populated eastern seaboard. China's coastline along the Pacific Ocean is 14,500 kilometers (9,000 mi) long and is bounded by the Bohai, Yellow, East China and South China seas. China connects through the K...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia
Customer Service Director Pay Difference by Cities
| City, Country | Compared to national average |
|---|---|
| City, Country Shanghai, CN |
Compared to national average
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| City, Country Beijing, CN |
Compared to national average
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| City, Country Suzhou, CN |
Compared to national average
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| City, Country Guangzhou, CN |
Compared to national average
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Employees with Customer Service Director in their job title in Beijing, CN earn an average of 18.8% more than the national average.
Similar Jobs to Customer Service Director in China
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| Job Title | Salary Range in CNY |
|---|---|
| Job Title Customer Care Director |
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| Job Title Customer Service Manager |
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| Job Title Customer Service Representative I |
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| Job Title Customer Service Representative II |
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| Job Title Customer Service Representative III |
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Understand the base salary paid range for a Customer Service Director in China
Average Base Salary
Core compensation
338996
829688
The chart shows the base salary for Customer Service Director ranges from ¥338,996 to ¥829,688 with the average base salary of ¥461,785. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Customer Service Director may get paid difference by industry, location, and factors.
Customer Service Director Frequently Asked Questions in China
What is the salary range for a Customer Service Director in China? What is the average hourly rate?
The average salary for a Customer Service Director in China is ¥461,785 per year. The salary range for a Customer Service Director is between ¥338,996 and ¥829,688. While we are seeing hourly wages as high as ¥399 and as low as ¥163, the majority of Customer Service Directors are currently paid an average of ¥222 in China. The average salary pay range for a Customer Service Director can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for a Customer Service Director in China can differ based on any or all of these varying factors.
April 16, 2021
salary.com
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Why should you negotiate salary for a Customer Service Director role? What are effective negotiation strategies?
Most hiring managers in China expect job candidates to negotiate salary. By doing this you will demonstrate that you are confident in your abilities and comfortable taking initiative which are traits that are beneficial for almost any role. You should try to negotiate the highest starting salary of the Customer Service Director position that you can in China. This starting salary of the Customer Service Director position will become the basis for all future increases while you are employed at the firm. A lower starting salary will result in smaller raises, even if the % increase is large, so try to maximize that starting base salary amount.
Once you have received an offer of the Customer Service Director position in China, ask for a little time to consider it. Research salary levels for the position so you will know what range of salary is applicable for your job and location. Emphasize any special skills, experience, certifications, or credentials that you have. Point out past accomplishments that will be useful in the role. Suggest a salary that is slightly higher than your target, this will give you room to negotiate a lower amount but still meet your needs.
April 16, 2021
salary.com
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How do you evaluate the advantages, opportunities, and salary for a Customer Service Director role located in large metropolitan city or in a small town?
Start your evaluation by defining the most important aspects of the job and the overall lifestyle you can expect based on the location. The higher salary range of a Customer Service Director in the China can be one of the reasons you are attracted to a position in a large city, but keep in mind that differences in the cost of living usually result in higher living expenses and less disposable income. a Customer Service Director job in a large city of the China may offer a more varied experience, and greater opportunities for career progression, but may require long commutes or extended work hours. A large city in the China also provides more opportunities for entertainment and other activities. On the other hand, a non-metro location may offer lower salaries and fewer opportunities but have more affordable living expenses, shorter commute times, and other advantages. Consider these factors before you decide which Customer Service Director job is right for you.
April 16, 2021
salary.com
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Last Update: April 16, 2021