Sample Job Description for Account Relationship Director
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Account Relationship Director Job Overview
Account Relationship Director Job Description Sample
Directs and oversees the account management function.
JOB LEVEL
M04
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Senior Management
Salary Range
BASE 50%
$216,300
TOTAL 50%
$260,400
Job Responsibilities for Account Relationship Director
Administers an organization's account management policies, objectives, and initiatives. Implements short and long-term strategies for building client relationships, generating new business, and driving revenue growth. Develops client retention and growth plans for developing a profitable business with assigned accounts. Establishes data collection and monitoring processes that reflect the status and health of accounts. Facilitates targeted action plans to resolve issues and maintain client satisfaction. Leads interactions with the most strategic accounts. Collaborates with cross-functional teams to suggest product or service improvements in response to client feedback and industry trends.
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View Job Description Templates of Similar Jobs
| Job Title | Job Description | |
|---|---|---|
| 1 | Account Representative | The Account Representative pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. Develops relationships with smaller to mid-sized clients in order to increase revenue. Being an Account Representative may support higher-level account managers working with larger accounts. Has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. In addition, Account Representative may visit client locations periodically to ensure client satisfaction and promote ongoing contract renewal. Provides sales quotations and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being an Account Representative work is closely managed. Works on projects/matters of limited complexity in a support role. Working as an Account Representative typically requires 0-2 years of related experience. |
| 2 | Key Account Relationship Manager | The Key Account Relationship Manager typically work with national accounts and other strategically important clients. Develops relationships with the largest and most complex clients in order to increase revenue. Being a Key Account Relationship Manager has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. Pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. In addition, Key Account Relationship Manager visits client locations periodically to ensure client satisfaction and promote ongoing contract renewal. Provides sales quotations and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Key Account Relationship Manager works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as a Key Account Relationship Manager typically requires 10+ years of related experience. |
| 3 | Director of Employee Training & Development | The Director of Employee Training & Development collaborates with functional management teams to assess ongoing and future training and development needs as well as effectiveness of established programs. Directs the design, planning, and implementation of corporate training programs aligned with the objectives and strategy of the company. Being a Director of Employee Training & Development provides engaging communications about program information to encourage participation and highlight the value and benefits of training. Develops a program delivery schedule that provides training as needed and in locations that work for the participants. In addition, Director of Employee Training & Development approves new training techniques and suggests enhancements to existing training programs. Oversees and establishes relationships with vendors to provide additional outside training programs. Manages and develops training professionals. Requires a bachelor's degree. Typically reports to top management. The Director of Employee Training & Development manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Working as a Director of Employee Training & Development typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. |
| 4 | Account Representative, Sr. | The Account Representative, Sr. pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. Develops relationships with mid-sized clients in order to increase revenue. Being an Account Representative, Sr. may visit client locations periodically to ensure client satisfaction and promote ongoing contract renewal. Has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. In addition, Account Representative, Sr. provides sales quotations and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being an Account Representative, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as an Account Representative, Sr. typically requires 2-4 years of related experience. |
| 5 | Account Relationship Senior Executive | The Account Relationship Senior Executive pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. Develops relationships with larger and more complex clients in order to increase revenue. Being a Account Relationship Senior Executive visits client locations periodically to ensure client satisfaction and promote ongoing contract renewal. Has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. In addition, Account Relationship Senior Executive provides sales quotations and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Account Relationship Senior Executive work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Account Relationship Senior Executive typically requires 7+ years of related experience. |
Account Relationship Director Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Products And Services | Level 3 |
| Financial Acumen | Level 3 |
| Planning and Organizing | Level 5 |
