Acts as a point of contact for information requests regarding employee benefit programs and human resources policies.
Responds to employee questions and inquiries to improve the overall employee experience. Maintains information systems, prepares appropriate documentation, and processes necessary paperwork. Deploys resources, documentation, and communications regarding program or policy changes. Maintains expert knowledge of company benefit programs, including life, health, and disability insurance, medical care spending accounts, COBRA, paid time off, and retirement programs.
| Job Title | Job Description | |
|---|---|---|
| 1 | Junior HR Business Partner | The Junior HR Business Partner uses working knowledge of the business to provide HR workforce planning support and guidance to line managers. Provides human resources consultation and support to a designated business unit. Being a Junior HR Business Partner utilizes knowledge of various human resources functions to provide tactical support to line managers. Analyzes trends and develops workforce plans to resolve issues and make a positive impact on business results. In addition, Junior HR Business Partner acts as liaison with other HR functions. Requires a bachelor's degree. Typically reports to Supervisor. Being a Junior HR Business Partner gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Junior HR Business Partner typically requires 2 to 4 years of related experience. |
| 2 | Field Service Engineering Manager | The Field Service Engineering Manager plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Being a Field Service Engineering Manager handles service contracts and directs support services. Oversees the scheduling and training of field service representatives. In addition, Field Service Engineering Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Engineering Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Field Service Engineering Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
| 3 | HRBP V | The HRBP V develops workforce plans and an understanding of external customer trends and issues in the industry that could potentially impact business. Provides human resources consultation and support to a designated business unit to define and execute HR strategies that enable accomplishment of business objectives. Being a HRBP V utilizes knowledge of various human resources functions to provide tactical support to line managers. Leads organizational assessment that converts strategies into result-driven actions. In addition, HRBP V acts as liaison with other HR functions. Provides change management leadership as needed. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a HRBP V works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as a HRBP V typically requires 10+ years of related experience. |
| 4 | HR Data Operations Manager | The HR Data Operations Manager collaborates with stakeholders to provide consultation, process design, and project management of HR program implementations and initiatives like compensation, benefits, performance management, or training. Manages the deployment and administration of operational processes used to deliver HR programs and projects. Being a HR Data Operations Manager oversees employee data management processes to ensure that data is secure and maintained consistent with company policies and privacy regulations and that required reporting and filings are delivered. Develops scalable methodologies and tools to optimize HR operations and streamline core processes like onboarding, hiring, terminations, retirements, timekeeping, and others that make up the employment life-cycle. In addition, HR Data Operations Manager evaluates, selects, and manages HR process outsourcing vendors and contracts. Typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The HR Data Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a HR Data Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
| 5 | Entry Sales Representative | The Entry Sales Representative works with customers to find what they want, create solutions and ensure a smooth sales process. Develops new prospects and interacts with existing customers to increase sales of an organization's products and/or services. Being an Entry Sales Representative requires an associate's degree or its equivalent. A certain degree of creativity and latitude is required. In addition, Entry Sales Representative typically reports to supervisor or manager. Being an Entry Sales Representative work is closely managed. Works on projects/matters of limited complexity in a support role. Working as an Entry Sales Representative typically requires 0-2 years of related experience. |
| Skills | Proficiency Level |
|---|---|
| Standard Operating Procedures (SOP) | Level 2 |
| Attention to Detail | Level 2 |
| Confidentiality | Level 2 |