Sample Job Description for PC Helpdesk Technician I
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PC Helpdesk Technician I Job Overview
PC Helpdesk Technician I Job Description Sample
Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
JOB LEVEL
A01
EDUCATION/DEGREE
Associate's Degree
REPORTS TO
Project Leader or Supervisor
Salary Range
BASE 50%
$49,690
TOTAL 50%
$50,290
Job Responsibilities for PC Helpdesk Technician I
Resolves internal user problems and ensures correct operation of personal computers. Maintains parts inventory and logs all service/repair activity. May perform system setups for new hires.
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PC Helpdesk Technician I Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Standard Operating Procedures (SOP) | Level 1 |
| Attention to Detail | Level 2 |
| Maintaining Focus | Level 2 |
