Install, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
Resolves internal user problems and ensures correct operation of personal computers. Maintains parts inventory and logs all service/repair activity. May perform system setups for new hires.
Job Title | Job Description | |
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1 | Custodian II | The Custodian II uses cleaning tools and other products to create a clean, healthy environment. Cleans and maintains buildings, facilities, and equipment. Being a Custodian II may have basic maintenance skills and make minor repairs in the facility. Removes and disposes trash, recycling, and other waste following the appropriate policies. In addition, Custodian II may require a high school diploma. Typically reports to a supervisor or manager. Being a Custodian II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Custodian II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. |
2 | Industrial Equipment Maintenance Technician II | The Industrial Equipment Maintenance Technician II moves, assembles, installs or dismantles machinery. Maintains industrial machinery and equipment using hoists, lift trucks, hand and power tools. Being an Industrial Equipment Maintenance Technician II analyzes plans for new equipment and maps out space to unpack and assemble new equipment. Interprets schematic diagrams, blueprints, and sketches. In addition, Industrial Equipment Maintenance Technician II troubleshoots problems and repairs or replaces worn or broken parts as necessary. May perform welding, fabrication, or calibration as needed. Follows all work site safety requirements and regulations. Typically requires a high school diploma or equivalent. Sometimes requires certification in welding or specialized equipment operation such as forklift , aerial lift, or crane. Typically reports to a supervisor or manager. Being an Industrial Equipment Maintenance Technician II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as an Industrial Equipment Maintenance Technician II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. |
3 | HVAC Installation Technician II | The HVAC Installation Technician II installs new units or replacement parts for existing units according to specifications and established safety guidelines. Performs maintenance and service repairs on heating, ventilating, and air conditioning systems. Being a HVAC Installation Technician II requires a high school diploma or its equivalent. Maintains and secures a spare parts inventory including basic maintenance hand and power tools May be required to complete an apprenticeship or formal training in the field. In addition, HVAC Installation Technician II typically reports to a supervisor or manager. Being a HVAC Installation Technician II has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a HVAC Installation Technician II typically requires 3-5 years of related experience. |
4 | Construction Equipment Maintenance Technician | The Construction Equipment Maintenance Technician trained to remove, disassemble, assemble, clean components. Performs routine maintenance and minor repairs on rental fleet equipment. Being a Construction Equipment Maintenance Technician requires a high school diploma or its equivalent. Begin to use service manuals properly and select correct tools, specifications. In addition, Construction Equipment Maintenance Technician typically reports to a supervisor or manager. Being a Construction Equipment Maintenance Technician may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. |
5 | Desktop Support Manager | The Desktop Support Manager maintains the necessary hardware and software inventory and oversees the administration of required licenses. Manages a team that provides personal computer deployment and support, including setup, installation, repairs, upgrades, migrations, and troubleshooting. Being a Desktop Support Manager implements training programs and develops documentation to support end-users. Analyzes PC resource requirements and evaluates available vendors, products, and services that will meet the organization's needs. In addition, Desktop Support Manager possesses experience in a LAN environment, a strong understanding of PC operating systems, security tools, and extensive knowledge of all commonly used PC software and products. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The Desktop Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Desktop Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
Skills | Proficiency Level |
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Standard Operating Procedures (SOP) | Level 2 |
Attention to Detail | Level 3 |
Maintaining Focus | Level 2 |