Sample Job Description for Technical Field Service Engineer I
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Technical Field Service Engineer I Job Overview
Technical Field Service Engineer I Job Description Sample
Provides on-site support and technical assistance with various products or equipment.
JOB LEVEL
P01
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Manager
Salary Range
BASE 50%
$71,513
TOTAL 50%
$73,563
Job Responsibilities for Technical Field Service Engineer I
Installs, configures, troubleshoots, and maintains products/equipment. Identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training.
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| 2 | Product Test Engineering Entry | The Product Test Engineering Entry identifies functional problems and suggests resolutions. Interacts with other engineering groups to define, document, analyze, perform, and interpret tests for products, systems, components, or modifications. Being a Product Test Engineering Entry documents and analyzes test cases and provides regular progress reports. Assists in the definition of internal quality control standards and the maintenance of reliability programs. In addition, Product Test Engineering Entry ensures testing procedures are in compliance with any required industry specific standards. Requires a bachelor's degree of Engineering. Typically reports to a supervisor or manager. Being a Product Test Engineering Entry works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Product Test Engineering Entry typically requires 0-2 years of related experience. |
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Technical Field Service Engineer I Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Customer Focus | Level 2 |
| Attention to Detail | Level 2 |
| Time Management | Level 2 |
