Sample Job Description for Energy Systems Rental Customer Service Manager
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Energy Systems Rental Customer Service Manager Job Overview
Energy Systems Rental Customer Service Manager Job Description Sample
Manages rental group (coordinators, yard personnel and transport drivers).
JOB LEVEL
M02
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Head of a Unit/Department
Salary Range
BASE 50%
$107,600
TOTAL 50%
$130,900
Job Responsibilities for Energy Systems Rental Customer Service Manager
Ensures that proper standards of service are provided to customers, Branch Rental operations, and the Sales Department.
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View Job Description Templates of Similar Jobs
| Job Title | Job Description | |
|---|---|---|
| 1 | Construction Equipment Maintenance Technician | The Construction Equipment Maintenance Technician trained to remove, disassemble, assemble, clean components. Performs routine maintenance and minor repairs on rental fleet equipment. Being a Construction Equipment Maintenance Technician requires a high school diploma or its equivalent. Begin to use service manuals properly and select correct tools, specifications. In addition, Construction Equipment Maintenance Technician typically reports to a supervisor or manager. Being a Construction Equipment Maintenance Technician may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. |
| 2 | General Operations Manager | The General Operations Manager develops and implements company policies and procedures as well as ensures compliance with these procedures. Manages general activities of an organization's operations in a non-manufacturing environment. Being a General Operations Manager prepares reports and audits to monitor and improve operations effectiveness. Evaluates and enhances current operational systems. In addition, General Operations Manager may coordinate communication between different functions. Requires a bachelor's degree or its equivalent. Typically reports to a senior manager or head of unit/department. The General Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a General Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
| 3 | Enterprise Systems Engineer I | The Enterprise Systems Engineer I implements, modifies and designs information system. Plans and builds an organization's systems infrastructure. Being an Enterprise Systems Engineer I typically requires a bachelor's degree. Monitors the performance of systems. In addition, Enterprise Systems Engineer I typically reports to a manager. Being an Enterprise Systems Engineer I works on projects/matters of limited complexity in a support role. Work is closely managed. Working as an Enterprise Systems Engineer I typically requires 0-2 years of related experience. |
| 4 | Enterprise Systems Engineer V | The Enterprise Systems Engineer V ensures the accuracy and effectiveness of the system meet business/customers' requirements. Leads the planning and designing of an organization's systems infrastructure. Being an Enterprise Systems Engineer V verifies and reviews system related documents/reports including installation procedures. Monitors the performance of systems and suggests improvements. In addition, Enterprise Systems Engineer V typically requires a bachelor's degree. Typically reports to a manager or head of unit/department. Being an Enterprise Systems Engineer V works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as an Enterprise Systems Engineer V typically requires 10+ years of related experience. |
| 5 | Rental Equipment Customer Support Coordinator | The Rental Equipment Customer Support Coordinator requires a high school diploma or its equivalent. Determine equipment, price, develop contract, and arrange transportation based on customers needs on a walk-in or call-in basis. Being a Rental Equipment Customer Support Coordinator typically reports to a supervisor or manager. Working as a Rental Equipment Customer Support Coordinator typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. |
Energy Systems Rental Customer Service Manager Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Planning and Organizing | Level 4 |
| Coordination | Level 3 |
| Judgment and Decision Making | Level 4 |
