Sample Job Description for Telecommunication Service Representative - Intermediate

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Telecommunication Service Representative - Intermediate Job Overview

Telecommunication Service Representative - Intermediate Job Description Sample

Identifies and resolves customer issues regarding service or billing.

JOB LEVEL
P02
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Supervisor or Manager
Salary Range
BASE 50%
$47,250
TOTAL 50%
$51,500
Job Responsibilities for Telecommunication Service Representative - Intermediate

Addresses issues of telecommunication or cable service interruption, billing inquiries and billing discrepancies. May be responsible for promoting products or services.

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Telecommunication Service Representative - Intermediate Skills & Proficiency Level

Skills Proficiency Level
Products And Services Level 2
Digital Literacy Level 2
Attention to Detail Level 2