Import/Export Manager manages the import/export process and ensures compliance with all required government laws and licensing regulations. Develops and implements systems and policies to administer documentation processes required to import and export merchandise and materials. Being an Import/Export Manager possesses in-depth and up-to-date knowledge of customs rules and regulations and other related requirements for global shipping. Resolves complex issues that have been escalated and expedites solutions with clients, customs officials, and shippers. Additionally, Import/Export Manager typically requires a bachelor's degree. Typically reports to a director. The Import/Export Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Import/Export Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.