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Contact Center Representative II - Inbound Salary in Porto, PT

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How much does a Contact Center Representative II - Inbound make in Porto, PT? The average Contact Center Representative II - Inbound salary in Porto, PT is €14,208 as of May 11, 2021, but the range typically falls between €10,252 and €18,122. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.

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Global Market Data
50TH(Median) €14,208 25TH €10,252 75TH €18,122

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Skills to Boost a Contact Center Representative II - Inbound Salary

Mastering key skills can significantly increase your earning potential as a Contact Center Representative II - Inbound. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 17% salary raise, while strong Microsoft Office skills boost pay by a 2%. Even Data Entry can result in a 1% salary increase.

Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Customer Service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Microsoft Office
Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
Data Entry
Transcribing information into an electronic medium such as a computer or other electronic device.
More Skills...
Based on recent job listings, in-demand skills in the Contact Center Representative II - Inbound field include Customer Service (17%), Microsoft Office (2%), and Data Entry (1%). These skills reflect current market needs.
Skills Salary Demand
Skill & Salary Demand
Customer Service €16,623
Customer Service
€16,623
17%
Microsoft Office €14,492
Microsoft Office
€14,492
2%
Data Entry €14,350
Data Entry
€14,350
1%
Customer Service
1.57%
Microsoft Office
0.83%
Data Entry
8.54%
Job Openings for Contact Center Representative II - Inbound in Porto, Portugal
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Career Path for Contact Center Representative II - Inbound

Contact Center Representative II - Inbound
Contact Center Representative III - Inbound

About Porto, Portugal

In 1996, UNESCO recognised Porto's historic centre as a World Heritage Site. Among the architectural highlights of the city, Porto Cathedral is the oldest surviving structure, together with the small romanesque Church of Cedofeita, the gothic Igreja de São Francisco (Church of Saint Francis), the remnants of the city walls and a few 15th-century houses. The baroque style is well represented in the city in the elaborate gilt work interior decoration of the churches of St. Francis (São Francisco) and St. Claire (Santa Clara), the churches of Mercy (Misericórdia) and of the Clerics (Clérigos), th...
Source: Wikipedia (as of 03/23/2021). Read more from Wikipedia

Contact Center Representative II - Inbound Pay Difference by Cities

City, Country Compared to national average
City, Country Acores, PT Compared to national average
+ 0.6%
City, Country Aveiro, PT Compared to national average
+ 0.6%
City, Country Braga, PT Compared to national average
+ 0.5%
City, Country Beja, PT Compared to national average
+ 0.5%
City, Country Braganca, PT Compared to national average
+ 0.5%
City, Country Castelo Branco, PT Compared to national average
+ 0.5%
Employees with Contact Center Representative II - Inbound in their job title in Aveiro, PT earn an average of 0.6% more than the national average.

Understand the base salary paid range for a Contact Center Representative II - Inbound in Porto, PT

Average Base Salary

Core compensation

10252
18122
14208
The chart shows the base salary for Contact Center Representative II - Inbound in Porto ranges from €10,252 to €18,122 with the average base salary of €14,208. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Contact Center Representative II - Inbound may get paid difference by industry, location, and factors.

Contact Center Representative II - Inbound Frequently Asked Questions

Can I expect to receive a higher salary for the position of Contact Center Representative II - Inbound in Aveiro than for the same job in Braganca in the Portugal?

On average, a Contact Center Representative II - Inbound, working in Aveiro, Portugal, would generally get a higher salary than those working in the city of Braganca. The larger cities in the PT typically provide numerous opportunities for Contact Center Representative II - Inbound Jobs. Since Porto, Portugal is an attractive place to work for many professions, Contact Center Representative II - Inbound Jobs could be competitive. Candidates need to consider personal preferences when deciding on a work location and weigh all factors including employment viability, cost of living, workforce competition, and quality of life in a particular location. May 11, 2021 salary.com )
What is the salary range for a Contact Center Representative II - Inbound in Porto, Portugal? What is the average hourly rate?

The average salary for a Contact Center Representative II - Inbound in Porto, Portugal is €14,208 per year. The salary range for a Contact Center Representative II - Inbound is between €10,252 and €18,122. While we are seeing hourly wages as high as €9 and as low as €5, the majority of Contact Center Representative II - Inbounds are currently paid an average of €7 in Porto, Portugal. The average salary pay range for a Contact Center Representative II - Inbound can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for a Contact Center Representative II - Inbound in Porto, Portugal can differ based on any or all of these varying factors. May 11, 2021 salary.com )
Besides the base pay, what other benefits might be negotiable when considering a Contact Center Representative II - Inbound job? What common items are generally included in a total compensation package?

A total compensation package consists of base pay or salary and all other types of pay and benefits that a Contact Center Representative II - Inbound working in Porto, Portugal will receive in exchange for their job. Some common items included in the total compensation of a Contact Center Representative II - Inbound working in the Porto, Portugal are bonuses, medical/dental/vision benefits coverage, paid leaves, life insurance, and pension plan company match. Some companies in the Porto, Portugal might also offer long-term incentives such as stock options or stock grants for Contact Center Representative II - Inbounds. Other popular benefits are gym memberships, free parking, monthly car expenses, free food, and company discounts. Evaluate all offered benefits to determine if they are of value to you. Consider items that you value and see if you can negotiate favorable terms for them. For example, request an extra week of vacation, reimbursement for training, flexible work hours, or subsidized parking. These perks have a value that should be included when you evaluate the entire compensation package offered to you. May 11, 2021 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap
Last Update: May 11, 2021