Contact Center Representative II - Inbound Salary in the United States
How much does a Contact Center Representative II - Inbound make in the United States? The average Contact Center Representative II - Inbound salary in the United States is $33,666 as of May 31, 2019, but the range typically falls between $29,875 and $37,665. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
Recently searched companies with related titles : Home Depot Inc. Call Center Customer Service Representative-Inbound
Job Description
Contact Center Representative II - Inbound answers call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative II - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Additionally, Contact Center Representative II - Inbound typically reports to a supervisor or manager. The Contact Center Representative II - Inbound gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Contact Center Representative II - Inbound typically requires 1-3 years of related experience. (Copyright 2019 Salary.com)
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Contact Center Representative II - Inbound Pay Difference by Location
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| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative II - Outbound | Experience 1 - 3 | EducationAssociates | Salary Compared to This Job |
| Job Title Contact Center Representative II (Incl. Selling) | Experience 1 - 3 | EducationAssociates | Salary Compared to This Job |
| Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationAssociates | Salary Compared to This Job |
| Job Title Contact Center Representative IV - Inbound | Experience 5 - 7 | EducationAssociates | Salary Compared to This Job |
- Contact Center Representative II - Inbound Salaries with a High School Diploma or Technical Certificate
- Contact Center Representative II - Inbound Salaries with an Associate's Degree
- Contact Center Representative II - Inbound Salaries with a Bachelor's Degree
- Contact Center Representative II - Inbound Salaries with a Master's Degree or MBA
- Contact Center Representative II - Inbound Salaries with a JD, MD, PhD or Equivalent