Guest Reception Supervisor Salary in North Carolina

The Guest Reception Supervisor performs administrative duties for the front desk including guest check-in, check-out, and billing. Supervises a team of front desk clerks who are responsible for guest check-in and check-out. Being a Guest Reception Supervisor may manage the team's shifts to ensure full coverage. Counsels and coaches a team of clerks and ensures all tasks are completed competently. In addition, Guest Reception Supervisor responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Guest Reception Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Guest Reception Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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