Hourly Wage for Inbound Call Center Supervisor, Sr. Salary in the United States

How much does an Inbound Call Center Supervisor, Sr. make hourly?

As of October 01, 2026, the average hourly rate for an Inbound Call Center Supervisor, Sr. in the United States is $36, which translates to an annual salary of about $75,400.

However, the hourly wage can vary significantly based on several factors. Here’s a detailed look at the typical pay range per hour:

Top Earners (90th percentile): $44 per hour
Majority Range (25th-75th percentile): $32 to $40 per hour
Entry-Level (10th percentile): $28 per hour

10% $28

50% (Median) $36

90% $44

Inbound Call Center Supervisor, Sr. Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$83,300	$6,942	$1,602	$40
Average	$75,400	$6,283	$1,450	$36
25th Percentile	$66,200	$5,517	$1,273	$32

Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

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Key Factors That Influence Inbound Call Center Supervisor, Sr. Salaries

An Inbound Call Center Supervisor, Sr.'s salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how geographic location, education and company size can directly affect your earning potential.

How Do Inbound Call Center Supervisor, Sr. Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Inbound Call Center Supervisor, Sr.s. For example, consider the average annual salaries in these key locations:

District of Columbia: $83,500.
California: $83,100.
Massachusetts: $82,000.

District of Columbia $83,500

California $83,100

Massachusetts $82,000

Washington $81,700

New Jersey $81,700

Alaska $81,600

Connecticut $80,600

New York $80,100

Hawaii $78,800

Rhode Island $78,100

Maryland $77,700

Minnesota $77,100

Colorado $76,900

Illinois $76,800

Oregon $76,500

Delaware $76,300

New Hampshire $76,200

Virginia $75,900

Pennsylvania $75,000

Nevada $74,600

North Dakota $74,500

Michigan $74,200

Wisconsin $74,100

Vermont $74,000

Maine $73,500

Texas $73,500

Arizona $73,400

Ohio $73,400

Georgia $72,700

Indiana $72,400

Wyoming $72,300

Utah $72,200

Iowa $72,100

Kansas $71,800

Louisiana $71,700

Missouri $71,600

North Carolina $71,600

Florida $71,300

Montana $71,200

Nebraska $71,000

Kentucky $70,900

South Carolina $70,600

Tennessee $70,400

Idaho $70,400

New Mexico $69,800

Oklahoma $69,700

Alabama $69,300

South Dakota $68,500

Arkansas $68,100

West Virginia $67,900

Mississippi $67,200

Top Paying Cities for Inbound Call Center Supervisor, Sr.s

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $95,100
San Francisco: $94,000
Oakland: $92,000

San Jose, CA $95,100

San Francisco, CA $94,000

Oakland, CA $92,000

New York, NY $86,800

Paramus, NJ $85,700

Queens Village, NY $85,700

Passaic, NJ $85,600

Bergenfield, NJ $85,600

Stamford, CT $85,500

Huntington, NY $85,400

Newark, NJ $84,900

Bridgeport, CT $84,700

Vallejo, CA $84,600

New Brunswick, NJ $84,600

Petaluma, CA $84,500

Middlesex, NJ $84,400

Somerset, NJ $84,300

Santa Cruz, CA $84,200

Boston, MA $83,800

Monterey, CA $83,500

Seattle, WA $83,300

Santa Rosa, CA $83,300

Los Angeles, CA $83,300

Juneau, AK $83,100

Washington, DC $83,000

Orange, CA $82,700

Santa Ana, CA $82,500

Long Beach, CA $82,500

Anchorage, AK $82,400

Anaheim, CA $82,400

Santa Maria, CA $82,200

Everett, WA $82,200

Danbury, CT $81,900

Bremerton, WA $81,800

Tacoma, WA $81,500

New Suffolk, NY $81,500

Sacramento, CA $81,500

Santa Barbara, CA $81,400

Brockton, MA $81,300

Trenton, NJ $81,300

San Diego, CA $81,300

Fairbanks, AK $81,100

Lompoc, CA $80,900

Lowell, MA $80,800

Ventura, CA $80,800

Nashua, NH $80,800

Stockton, CA $80,800

Modesto, CA $80,200

Poughkeepsie, NY $80,100

New Haven, CT $79,900

Olympia, WA $79,900

Kennewick, WA $79,900

Lawrence, MA $79,600

Hartford, CT $79,500

Riverside, CA $79,500

New Bedford, MA $79,500

Richland, WA $79,500

New London, CT $79,300

Norwich, CT $79,300

Atlantic City, NJ $79,300

New Britain, CT $79,300

San Bernardino, CA $79,300

Bakersfield, CA $79,300

Portsmouth, NH $79,200

Boulder, CO $79,100

Portland, OR $79,000

Worcester, MA $79,000

Minneapolis, MN $78,700

Philadelphia, PA $78,600

Honolulu, HI $78,400

Saint Paul, MN $78,300

Vineland, NJ $78,300

Providence, RI $78,100

Chicago, IL $77,900

Bellingham, WA $77,800

Springfield, MA $77,700

Baltimore, MD $77,700

Chico, CA $77,500

Pittsfield, MA $77,300

Manchester, NH $77,200

Spokane, WA $76,900

Denver, CO $76,800

Albany, NY $76,500

Troy, NY $76,500

Nassau, NY $76,400

Schenectady, NY $76,300

Wilmington, DE $76,200

Burlington, VT $76,100

Salem, OR $76,100

Portland, ME $75,900

Yakima, WA $75,800

Rochester, MN $75,600

Reno, NV $75,500

Fresno, CA $75,500

Milwaukee, WI $75,500

Detroit, MI $75,400

Ann Arbor, MI $75,400

Allentown, PA $75,400

Carson City, NV $75,200

Syracuse, NY $75,200

Colorado Springs, CO $75,200

Houston, TX $75,100

Eugene, OR $75,100

Gary, IN $75,000

Springfield, OR $74,900

Bismarck, ND $74,900

Galveston, TX $74,800

Fort Collins, CO $74,700

Concord, NH $74,700

Medford, OR $74,700

Austin, TX $74,600

Mesa, AZ $74,500

Reading, PA $74,500

Phoenix, AZ $74,500

Dallas, TX $74,400

Saint Cloud, MN $74,400

Madison, WI $74,300

Utica, NY $74,100

Raleigh, NC $73,900

Des Moines, IA $73,900

Rochester, NY $73,900

Atlanta, GA $73,800

Battle Creek, MI $73,800

Salt Lake City, UT $73,800

Lancaster, PA $73,700

Harrisburg, PA $73,500

Kansas City, MO $73,500

Kansas City, KS $73,500

Champaign, IL $73,500

Richmond, VA $73,400

Pittsburgh, PA $73,400

Columbus, OH $73,400

Fort Worth, TX $73,400

Boca Raton, FL $73,400

Indianapolis, IN $73,300

Cleveland, OH $73,300

Las Vegas, NV $73,200

Cincinnati, OH $73,200

Petersburg, VA $73,100

Pueblo, CO $73,000

Lebanon, PA $73,000

Huntsville, AL $73,000

Lansing, MI $73,000

Appleton, WI $72,900

Buffalo, NY $72,900

Dayton, OH $72,900

Racine, WI $72,900

Charlotte, NC $72,900

Elkhart, IN $72,800

Saint Louis, MO $72,800

York, PA $72,800

Gastonia, NC $72,800

Billings, MT $72,800

Beaumont, TX $72,700

Lorain, OH $72,700

Benton Harbor, MI $72,700

Toledo, OH $72,700

Elyria, OH $72,600

Fargo, ND $72,600

Springfield, IL $72,600

Rock Hill, SC $72,600

Rockford, IL $72,600

Binghamton, NY $72,600

Flagstaff, AZ $72,500

Fort Lauderdale, FL $72,500

Duluth, MN $72,400

Miami, FL $72,400

Grand Forks, ND $72,400

Cheyenne, WY $72,400

Bangor, ME $72,200

Hialeah, FL $72,100

Grand Rapids, MI $72,100

Cedar Rapids, IA $72,100

Durham, NC $72,100

Louisville, KY $72,100

Casper, WY $72,000

Scranton, PA $71,900

Akron, OH $71,800

New Orleans, LA $71,800

Virginia Beach, VA $71,800

Sarasota, FL $71,700

Peoria, IL $71,700

Nashville, TN $71,600

Omaha, NE $71,600

Green Bay, WI $71,600

Baton Rouge, LA $71,600

Charleston, SC $71,600

Tucson, AZ $71,500

Saint Petersburg, FL $71,500

Davenport, IA $71,500

Jamestown, NY $71,500

Tampa, FL $71,400

Evansville, IN $71,400

Port Arthur, TX $71,400

Bradenton, FL $71,400

Santa Fe, NM $71,200

Orlando, FL $71,100

Clearwater, FL $71,100

Newport News, VA $70,900

Albuquerque, NM $70,900

Canton, OH $70,900

La Crosse, WI $70,900

High Point, NC $70,800

Ogden, UT $70,800

Corpus Christi, TX $70,800

Norfolk, VA $70,700

Laramie, WY $70,700

Rock Island, IL $70,700

Moline, IL $70,600

Boise, ID $70,600

Jacksonville, FL $70,600

Saginaw, MI $70,600

Salisbury, NC $70,600

Fort Myers, FL $70,500

Memphis, TN $70,500

Tulsa, OK $70,500

Spartanburg, SC $70,400

Waterloo, IA $70,400

Provo, UT $70,300

Fort Wayne, IN $70,300

Lincoln, NE $70,300

Cedar Falls, IA $70,200

San Antonio, TX $70,200

Greensboro, NC $70,200

South Bend, IN $70,200

Savannah, GA $70,100

Muskegon, MI $70,000

Birmingham, AL $70,000

Winston Salem, NC $70,000

Greenville, SC $69,800

Augusta, GA $69,800

Lake Charles, LA $69,800

Anderson, IN $69,800

Lexington, KY $69,800

Lima, OH $69,700

Wichita, KS $69,700

Tuscaloosa, AL $69,700

Columbia, SC $69,600

Springfield, OH $69,600

Asheville, NC $69,500

Bloomington, IN $69,400

Knoxville, TN $69,200

Shreveport, LA $69,200

Wilmington, NC $69,100

Roanoke, VA $69,100

Topeka, KS $68,900

Frankfort, KY $68,900

Oklahoma City, OK $68,900

Melbourne, FL $68,800

Chillicothe, OH $68,800

Longview, TX $68,800

Sioux Falls, SD $68,700

Mobile, AL $68,700

Terre Haute, IN $68,700

Amarillo, TX $68,600

Altoona, PA $68,600

Fayetteville, AR $68,500

Chattanooga, TN $68,500

Killeen, TX $68,500

Sioux City, IA $68,400

Idaho Falls, ID $68,400

Lynchburg, VA $68,300

Gainesville, FL $68,200

Portsmouth, OH $68,200

Little Rock, AR $68,200

Daytona Beach, FL $68,100

Temple, TX $68,100

Pensacola, FL $68,100

Youngstown, OH $68,100

Lafayette, LA $68,100

Clarksville, TN $68,100

Hopkinsville, KY $67,800

Erie, PA $67,800

Florence, SC $67,800

Charleston, WV $67,700

Great Falls, MT $67,600

Waco, TX $67,500

Fayetteville, NC $67,500

Tallahassee, FL $67,500

Macon, GA $67,500

Helena, MT $67,400

Pine Bluff, AR $67,400

Vincennes, IN $67,300

Lubbock, TX $67,300

Alamogordo, NM $67,200

Twin Falls, ID $67,200

Rapid City, SD $67,200

Greenville, MS $67,000

Jackson, MS $67,000

Huntington, WV $67,000

Parkersburg, WV $66,900

Montgomery, AL $66,900

Biloxi, MS $66,800

Wichita Falls, TX $66,800

Springfield, MO $66,800

Johnstown, PA $66,700

Sumter, SC $66,700

Monroe, LA $66,700

Columbus, GA $66,600

Pascagoula, MS $66,500

Abilene, TX $66,500

Kingsport, TN $66,300

Albany, GA $66,300

Gulfport, MS $66,300

Alexandria, LA $66,000

Fort Smith, AR $65,800

El Paso, TX $65,600

Las Cruces, NM $65,300

Harlingen, TX $65,100

Pocatello, ID $65,100

Florence, AL $65,000

Brownsville, TX $65,000

Mcallen, TX $64,800

Dothan, AL $64,700

Columbus, MS $64,300

Altus, OK $63,900

Lawton, OK $63,800

Pierre, SD $63,500

What Skills Can Increase an Inbound Call Center Supervisor, Sr.'s Salary?

Demanded Skills for the Role:

Customer Service (Mentioned in 13.89% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Quality Assurance (Mentioned in 1.18% Job Postings): Verifying the adherence of product with required specifications and expectations to track and resolve deficiencies prior to product release.
Customer Care (Mentioned in 0.68% Job Postings): Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.

Skills	Demand Percentage
Customer Service	13.89%
Quality Assurance	1.18%
Customer Care	0.68%

See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an Inbound Call Center Supervisor, Sr.'s salary.

Results Oriented: Can increase your salary by up to 65%.
Customer Care: Can increase your salary by up to 42%.
Goal Setting: Can increase your salary by up to 23%.

Skill	Salary	Salary % Increase
Results Oriented	$124,410	65%
Customer Care	$107,068	42%
Goal Setting	$92,742	23%

Get Latest Data

Inbound Call Center Supervisor, Sr. Salary by Company Size: Startups vs. Enterprise

Inbound Call Center Supervisor, Sr. salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $84,176. While startup companies pay approximate $71,276.

Inbound Call Center Supervisor, Sr. Salary by Company Size

Company Size	Employees	Average Salary
Startup	1~50	$71,276
Growth Stage	51~500	$75,365
Established	501~5000	$81,279
Enterprise	5000+	$84,176

Inbound Call Center Supervisor, Sr. Salary by Industry: Top Paying Sectors

For Inbound Call Center Supervisor, Sr. roles, the industry you choose can affect earning potential by as much as 45% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Energy & Utilities sectors offer the strongest compensation, at 25% above the average. In contrast, Inbound Call Center Supervisor, Sr. positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Inbound Call Center Supervisor, Sr. as a support function rather than a direct revenue driver.

The top paying industries for an Inbound Call Center Supervisor, Sr.

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Pharmaceuticals	$94,250	$45.0	25%
Energy & Utilities	$86,710	$42.0	15%
Financial Services	$86,710	$42.0	15%
Insurance	$86,710	$42.0	15%
Aerospace & Defense	$82,940	$40.0	10%

How Education impacts an Inbound Call Center Supervisor, Sr.'s Salary?

Your level of education can impact your salary potential. While many Inbound Call Center Supervisor, Sr.s enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Inbound Call Center Supervisor, Sr. with a High School Diploma or Technical Certificate is between $69,736 and $74,500).

Inbound Call Center Supervisor, Sr. Salaries by Degree Level

$80,700
$79,100
$77,600
$76,000
$74,500
$72,900
$71,300
$69,800

Typical Education for Inbound Call Center Supervisor, Sr.
Degree Level	% of user with this level of education
No Diploma	1.0%
High School	44.2%
Associates	17.3%
Bachelors	32.7%
Masters	4.8%
Doctorate	0.0%

View as Graph

Inbound Call Center Supervisor, Sr. Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Inbound Call Center Supervisor, Sr.'s annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$66,200

Average $75,400/year

$83,300

$5,517

Average $6,283/month

$6,942

$1,273

Average $1,450/week

$1,602

$32

Average $36/hour

$40

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$83,300	$6,942	$1,602	$40
Average	$75,400	$6,283	$1,450	$36
25th Percentile	$66,200	$5,517	$1,273	$32

Salary Trends for Inbound Call Center Supervisor, Sr.

Salaries for an Inbound Call Center Supervisor, Sr. can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $73,951 in 2023 to around $73,183 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Inbound Call Center Supervisor, Sr. salary trends, .

Average Annual Salary of Inbound Call Center Supervisor, Sr. Over Time

$???
$73,951
$73,645
$73,183
$???
$???

2022
2023
2024
2025
2026
2027

Year	Average Annual Salary
2022	View More
2023	$73,951
2024	$73,645
2025	$73,183
2026	View More
2027	View More

Most common benefits for Inbound Call Center Supervisor, Sr.

Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)

Common company salaries for Inbound Call Center Supervisor, Sr.

Here are companies hiring for Inbound Call Center Supervisor, Sr. and their salaries, click below for more details.

C $128,509/per year

C R Bard Inc Biotechnology the United States

H $124,697/per year

Henry Schein Canada Biotechnology the United States

N $123,899/per year

Nordex Inc Biotechnology the United States

N $120,416/per year

Nipro Corp Biotechnology the United States

E $115,870/per year

Enovis Biotechnology the United States

A $114,553/per year

Advanced Research Projects Agency - Energy Biotechnology the United States

M $112,110/per year

MiniMed Inc Biotechnology the United States

L $111,500/per year

Labcorp Drug Development Biotechnology the United States

L $110,229/per year

Life Technologies Corp Biotechnology the United States

Z $106,224/per year

Zimmer Biomet Biotechnology the United States

P $103,077/per year

Promontory Therapeutics Biotechnology the United States

S $102,181/per year

Steris PLC Biotechnology the United States

G $97,274/per year

Gavin Conferences Pty Ltd Biotechnology the United States

E $94,764/per year

Endeavor BioMedicines Biotechnology the United States

R $94,402/per year

Replay Holdings LLC Biotechnology the United States

P $94,235/per year

Pleno Inc Biotechnology the United States

S $93,666/per year

Simulaids Inc Biotechnology the United States

N $88,880/per year

NOIRLab/CAS Biotechnology the United States

O $86,468/per year

Onward Technology Biotechnology the United States

L $84,895/per year

LED Medical Diagnostics Inc Biotechnology the United States

E $84,682/per year

Eyeco Ltd Biotechnology the United States

P $84,523/per year

Paerosol Biotechnology the United States

I $83,525/per year

IONIQ Sciences Inc Biotechnology the United States

S $82,815/per year

Stateside PPE Biotechnology the United States

D $82,041/per year

Digi Bio Biotechnology the United States

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FAQ about Inbound Call Center Supervisor, Sr.

1. What industry pays the highest salary for Inbound Call Center Supervisor, Sr.?

The Pharmaceuticals industry offers the highest average compensation for Inbound Call Center Supervisor, Sr. roles, with salaries approximately 25% above the market median.

2. What is the biggest call center company?

Teleperformance is widely recognized as the largest call center company globally. With operations in over 80 countries and a workforce exceeding 380,000 employees, it serves a diverse range of industries and clients. Inbound Call Center Supervisors at Teleperformance can expect salaries ranging from $66,900 to $96,200, with a midpoint of $75,400.

3. Do supervisors have to be salaried?

Supervisors are not required to be salaried under the FLSA. While many supervisors, such as Inbound Call Center Supervisors, may earn between $66,900 and $96,200, compensation levels do not determine their managerial status. Thus, not all supervisors qualify as exempt executive employees based solely on their salary.

4. How much do inbound area managers make at Amazon?

The estimated total pay range for an Inbound Call Center Supervisor at Amazon is approximately $66,900 to $96,200 per year, with a mid-salary of around $75,400. This includes base salary and potential additional compensation.

5. How much should I get paid as a supervisor?

As of January 16, 2025, the salary for an Inbound Call Center Supervisor ranges from a minimum of $66,900 to a maximum of $96,200, with a midpoint of $75,400. This reflects a competitive pay scale, ensuring that supervisors are compensated fairly for their responsibilities and expertise in the role.

6. Is supervisor a high position?

In some organizational structures, a supervisor position may not be a leadership role but rather a high-level non-management position. In others, it's an entry-level management role, working the same hours and tasks as subordinates. The salary for an Inbound Call Center Supervisor ranges from $66,900 to $96,200, reflecting its significance within the organization.

7. What is the highest paid call center job?

The highest paid call center job is the Inbound Call Center Supervisor, Sr., with a salary range of $66,900 to $96,200 per year. This position typically offers a mid-salary of $75,400, making it one of the most lucrative roles in the call center industry, surpassing many other positions such as Call Center Analyst and Trainer.

Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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