How much does an Inbound Call Center Manager make in the United States? The average Inbound Call Center Manager salary in the United States is $86,700 as of December 27, 2021, but the range typically falls between $74,200 and $99,500. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Based on HR-reported data: a national average with a geographic differential
25% $74,200 10% $62,819 90% $111,154 75% $99,500 $86,700 50%(Median)
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Check out Inbound Call Center Manager jobs in Virginia

Customer Service Representative

TRC Companies, Inc. - Bent Mountain, VA

Call Center Operator

Bespoke Technologies, Inc. - Chantilly, VA

Sales Trainer/Manager/Call Center

Sales Recruiters of Virginia - Midlothian, VA

Job Description

The Inbound Call Center Manager implements and reviews contact center inbound policies and procedures. Manages and directs all aspects of inbound contact center operations. Being an Inbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Develops and monitors quotas for service volume and timeliness. In addition, Inbound Call Center Manager typically requires a bachelor's degree. Typically reports to top management. The Inbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Inbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2022 Salary.com)

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Average Base Salary

Core compensation

 
 
 
74200
99500
86700

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
75300
103600
88800
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Call Center Manager in the United States. The base salary for Inbound Call Center Manager ranges from $74,200 to $99,500 with the average base salary of $86,700. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $75,300 to $103,600 with the average total cash compensation of $88,800.
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74200
99500

 

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Salary estimation for Inbound Call Center Manager at companies like : AXIM BIOTECHNOLOGIES INC, CEL SCI CORP, MANNATECH INC

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