On-site Support Engineer III Salary in the United States

The On-site Support Engineer III installs, troubleshoots, and provides routine maintenance to products/equipment to ensure proper function and maximize uptime. Provides on-site support and technical assistance with various products or equipment. Being a On-site Support Engineer III inspects and tests completed work to ensure the service meets quality and safety standards. Identifies, analyzes, and repairs product failures and replaces and installs new components or parts as necessary. In addition, On-site Support Engineer III develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product/equipment features or issues and escalates complex problems as necessary. Performs start-up testing and customer training on features and the general maintenance of products. Typically requires a bachelor's degree. Typically reports to a manager. Being a On-site Support Engineer III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Working as a On-site Support Engineer III typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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