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On-site Support Engineer IV Salary in the United States

How much does a On-site Support Engineer IV make in the United States?

As of September 01, 2026, the average salary for a On-site Support Engineer IV in the United States is $125,223 per year, which breaks down to an hourly rate of $60.

However, a On-site Support Engineer IV's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $150,594
  • Majority Range (25th-75th percentile): $115,713 to $138,503
  • Entry-Level (10th percentile): $107,055
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence On-site Support Engineer IV Salaries

A On-site Support Engineer IV's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects On-site Support Engineer Salaries?

Experience is a primary driver of a On-site Support Engineer IV's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Intermediate Field Service Engineer (2-4 years): $90,449
  • Senior Field Service Engineer (4-7 years): $105,896
  • On-site Support Engineer IV (7+ years): $125,208
  • Field Service Engineer, Master (7-10 years): $145,390
  • Field Service Engineering Supervisor (10+ years): $90,646
Job Role Years of Experience Average Salary
Intermediate Field Service Engineer2-4 years$90,449
Senior Field Service Engineer4-7 years$105,896
On-site Support Engineer IV7+ years$125,208
Field Service Engineer, Master7-10 years$145,390
Field Service Engineering Supervisor10+ years$90,646
View as Graph

How Do On-site Support Engineer IV Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract On-site Support Engineer IVs. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $138,653.
  • California: $138,123.
  • Massachusetts: $136,283.

Top Paying Cities for On-site Support Engineer IVs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $157,943
  • San Francisco: $156,213
  • Oakland: $152,923

What Skills Can Increase a On-site Support Engineer IV's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 7.02% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • Semiconductors (Mentioned in 2.62% Job Postings): Semiconductors are substances with properties somewhere between them. ICs(integrated circuits) and electronic discrete components such as diodes and transistors are made of semiconductors.
  • Phone Support (Mentioned in 1.74% Job Postings): Providing real-time assistance and support to customers to respond to their inquiries and resolve complaints through phone calls.
Skills Demand Percentage
Troubleshooting 7.02%
Semiconductors 2.62%
Phone Support 1.74%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a On-site Support Engineer IV's salary.

  • Semiconductors: Can increase your salary by up to 20%.
  • Dialysis: Can increase your salary by up to 19%.
  • Linux: Can increase your salary by up to 14%.
Skill Salary Salary % Increase
Semiconductors $150,268
20%
Dialysis $149,015
19%
Linux $142,754
14%
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On-site Support Engineer IV Salary by Company Size: Startups vs. Enterprise

On-site Support Engineer IV salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $139,942. While startup companies pay approximate $118,377.

On-site Support Engineer IV Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $118,377
Growth Stage 51~500 $125,195
Established 501~5000 $135,132
Enterprise 5000+ $139,942

On-site Support Engineer IV Salary by Industry: Top Paying Sectors

For On-site Support Engineer IV roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Financial Services sectors offer the strongest compensation, at 25% above the average. In contrast, On-site Support Engineer positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view On-site Support Engineer IV as a support function rather than a direct revenue driver.

The top paying industries for a On-site Support Engineer IV

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology$156,529$75.025%
Financial Services$147,763$71.018%
Energy & Utilities$140,250$67.012%
Internet$138,998$67.011%
Pharmaceuticals$137,745$66.010%

How Education impacts a On-site Support Engineer IV's Salary?

Your level of education can impact your salary potential. While many On-site Support Engineer IVs enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a On-site Support Engineer IV with a Bachelor's Degree is between $118,690 and $125,220).

On-site Support Engineer IV Salaries by Degree Level

Typical Education for On-site Support Engineer IV
Degree Level % of user with this level of education
No Diploma 2.4%
High School 13.9%
Associates 31.9%
Bachelors 44.0%
Masters 7.8%
Doctorate 0.0%
View as Graph

On-site Support Engineer IV Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a On-site Support Engineer IV's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$115,713
Average $125,223/year
$138,503
$9,643
Average $10,435/month
$11,542
$2,225
Average $2,408/week
$2,664
$56
Average $60/hour
$67
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $138,503 $11,542 $2,664 $67
Average $125,223 $10,435 $2,408 $60
25th Percentile $115,713 $9,643 $2,225 $56

On-site Support Engineer IV Salary Growth & Career Path

On-site Support Engineer IV

Next Role

Advancement

Promotions are the fastest way to increase your earnings. As a On-site Support Engineer IV, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Next Step Role Estimate Salary Projected Raise
Field Service Engineer, Master $145,390 16%
Energy Systems Rental Customer Service Manager $106,800 -15%
Field Operations Coordinator $113,100 -10%

Most common benefits for On-site Support Engineer IV

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for On-site Support Engineer IV

Here are companies hiring for On-site Support Engineer IV and their salaries, click below for more details.

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FAQ about On-site Support Engineer IV

1. What industry pays the highest salary for On-site Support Engineer IV?

The Biotechnology industry offers the highest average compensation for On-site Support Engineer IV roles, with salaries approximately 25% above the market median.

2. How much does a L1 support Engineer make in the US?

The estimated total pay for an On-site Support Engineer in the US ranges from $113,133 to $137,193 per year, with a mid-salary of $125,053. These figures reflect the salary range based on collected data, providing a clear picture of compensation for this role.

3. What is a site support engineer?

A Site Support Engineer is responsible for providing support to IT systems, ensuring smooth day-to-day operations, monitoring performance, and resolving issues related to client, server, storage, and network devices. The salary for this role typically ranges from $113,133 to $137,193, with a mid-point salary of $125,053.

4. Is support Engineer a good role?

A Support Engineer role can be quite rewarding, especially with a salary range from $113,133 to $137,193. Mastery of technical skills, strong communication abilities, and a customer-centric approach are essential for success. The position offers a clear career path and numerous opportunities for growth, making it a dynamic choice for many professionals.

5. How much does a site engineer earn in USA?

How much does a Site Engineer make? Based on recent data, the salary for an On-site Support Engineer in the United States ranges from a minimum of $113,133 to a maximum of $137,193, with a mid-salary of $125,053. This reflects the competitive compensation for this role in the current job market.

6. What is the difference between L4 and L5 engineer?

L4 engineers focus on initiating refactoring and code cleanups, while L5 engineers identify improvement areas, influence team goals, and lead efforts to achieve them. In terms of compensation, L4 engineers typically earn a salary ranging from $113,133 to $137,193, with a midpoint of $125,053, reflecting their increasing responsibilities and impact within the team.

7. What grade is a support engineer?

Job Grade: The On-site Support Engineer typically falls under grade 8. Promotion to the Staff level is based on merit and company needs. A Senior Support Engineer can advance to Staff Support Engineer after demonstrating significant leadership and impact, particularly in resolving customer issues. Salary ranges for this role are between $113,133 and $137,193, with a midpoint of $125,053.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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