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Telecommunication Support Services Supervisor II Salary in the United States

How much does a Telecommunication Support Services Supervisor II make in the United States?

As of August 01, 2026, the average salary for a Telecommunication Support Services Supervisor II in the United States is $117,500 per year, which breaks down to an hourly rate of $56.

However, a Telecommunication Support Services Supervisor II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $139,470
  • Majority Range (25th-75th percentile): $105,600 to $129,000
  • Entry-Level (10th percentile): $94,766
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View as table View as graph 25% $105,600 10% $94,766 90% $139,470 75% $129,000 $117,500 50%(Median) Didn’t find job title? Click

Telecommunication Support Services Supervisor II Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $129,000 $10,750 $2,481 $62
Average $117,500 $9,792 $2,260 $56
25th Percentile $105,600 $8,800 $2,031 $51
Check out Telecommunication Support Services Supervisor II Job Openings in the United States
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KreilKamp Trucking - Columbus, OH

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Key Factors That Influence Telecommunication Support Services Supervisor II Salaries

A Telecommunication Support Services Supervisor II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.

How Experience Level Affects Telecommunication Support Services Supervisor Salaries?

Experience is a primary driver of a Telecommunication Support Services Supervisor II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Telecommunication Services Analyst IV (7+ years): $128,507
  • Telecommunication Services Analyst V (7-10 years): $149,406
  • Telecommunication Support Services Supervisor II (10+ years): $117,463
  • Telecommunication Support Services Supervisor III (10+ years): $127,461
  • Telecommunications Operations Manager (10+ years): $145,283
Job Role Years of Experience Average Salary
Telecommunication Services Analyst IV7+ years$128,507
Telecommunication Services Analyst V7-10 years$149,406
Telecommunication Support Services Supervisor II10+ years$117,463
Telecommunication Support Services Supervisor III10+ years$127,461
Telecommunications Operations Manager10+ years$145,283
$128,507 Telecommu...
$149,406 Telecommu...
$117,463 Telecommu...
$127,461 Telecommu...
$145,283 Telecommu...
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What Am I Worth?

How Do Telecommunication Support Services Supervisor II Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Telecommunication Support Services Supervisor IIs. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $130,100.
  • California: $129,600.
  • Massachusetts: $127,900.

Top Paying Cities for Telecommunication Support Services Supervisor IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $148,200
  • San Francisco: $146,600
  • Oakland: $143,500

What Skills Can Increase a Telecommunication Support Services Supervisor II's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 5.2% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Computer Systems (Mentioned in 1.73% Job Postings): A computer system is a set of integrated devices that input, output, process, and store data and information. Computer systems are currently built around at least one digital processing device.
  • Continuous Improvement (Mentioned in 1.16% Job Postings): A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. These efforts can seek "incremental" improvement over time or "breakthrough" improvement all at once. Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility. Some see CIPs as a meta-process for most management systems (such as business process management, quality management, project management, and program management). W. Edwards Deming, a pioneer of the field, saw it as part of the 'system' whereby feedback from the process and customer were evaluated against organisational goals. The fact that it can be called a management process does not mean that it needs to be executed by 'management'; but rather merely that it makes decisions about the implementation of the delivery process and the design of the delivery process itself.
See More Skills
Skills Demand Percentage
Customer Service 5.2%
Computer Systems 1.73%
Continuous Improvement 1.16%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Telecommunication Support Services Supervisor II's salary.
  • Analysis: Can increase your salary by up to 18%.
  • Safety Policies and Procedures: Can increase your salary by up to 14%.
  • Initiative: Can increase your salary by up to 12%.
Skill Salary Salary % Increase
Analysis
$138,650
18%
Safety Policies and Procedures
$133,950
14%
Initiative
$131,600
12%
Field Operations
$131,600
12%
Risk Management
$130,425
11%
Team Management
$129,250
10%
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Telecommunication Support Services Supervisor II Salary by Company Size: Startups vs. Enterprise

Telecommunication Support Services Supervisor II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $131,534. While startup companies pay approximate $111,275.

Telecommunication Support Services Supervisor II Salary by Company Size

Company Size Employees Average Salary
Startup1~50$111,275
Growth Stage51~500$117,687
Established501~5000$127,020
Enterprise5000+$131,534

Telecommunication Support Services Supervisor II Salary by Industry: Top Paying Sectors

For Telecommunication Support Services Supervisor II roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Internet and Aerospace & Defense sectors offer the strongest compensation, at 30% above the average. In contrast, Telecommunication Support Services Supervisor positions in Transportation or MFG Nondurable typically offer lower base pay, as these industries often view Telecommunication Support Services Supervisor II as a support function rather than a direct revenue driver.

The top paying industries for a Telecommunication Support Services Supervisor II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Internet$152,750$73.030%
Aerospace & Defense$146,875$71.025%
Energy & Utilities$141,000$68.020%
Pharmaceuticals$141,000$68.020%
Financial Services$135,125$65.015%

How Education impacts a Telecommunication Support Services Supervisor II's Salary?

Your level of education can impact your salary potential. While many Telecommunication Support Services Supervisor IIs enter the field with a Associate's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Telecommunication Support Services Supervisor II with a Associate's Degree is between $107,152 and $114,982).

Telecommunication Support Services Supervisor II Salaries by Degree Level

Typical Education for Telecommunication Support Services Supervisor II
Degree Level % of user with this level of education
No Diploma 39.3%
High School 39.3%
Associates 14.3%
Bachelors 28.6%
Masters 17.9%
Doctorate 0.0%
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Telecommunication Support Services Supervisor II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Telecommunication Support Services Supervisor II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Telecommunication Support Services Supervisor II Salary Growth & Career Path

For a Telecommunication Support Services Supervisor II, the most direct path to higher earnings is advancing to the Telecommunication Support Services Supervisor III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $127,500 - a projected growth of 9% over your current level.

Salary Trends for Telecommunication Support Services Supervisor II

Salaries for a Telecommunication Support Services Supervisor II can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $85,201 in 2023 to around $83,397 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Telecommunication Support Services Supervisor II salary trends, .

Average Annual Salary of Telecommunication Support Services Supervisor II Over Time

2022
$???
2023
$85,201
2024
$84,691
2025
$83,397
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $85,201
2024 $84,691
2025 $83,397
2026
View More
2027
View More

Most common benefits for Telecommunication Support Services Supervisor II

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Telecommunication Support Services Supervisor II

Here are companies hiring for Telecommunication Support Services Supervisor II and their salaries, click below for more details.

Find Your Next Telecommunication Support Services Supervisor II Job

Ready to take the next step in your career? Browse thousands of current Telecommunication Support Services Supervisor II job openings on our job board. Use the search bar below to find your perfect match.

United States
  • Confidential

    Columbus, OH

    Confidential | Columbus, OH

    Vice President, Payments Engineering. About the Company. Globally-recognized provider of corporate payment solutions. Industry. Financial Services. Type. P... more

    21 Days Ago

  • Confidential

    Columbus, OH

    Confidential | Columbus, OH

    Senior Vice President of Project Delivery. About the Company. A multi-billion-dollar construction organization with collaborative, servant-minded leadershi... more

    21 Days Ago

  • Confidential

    Columbus, OH

    Confidential | Columbus, OH

    Chief of Staff. About the Company. Innovative travel platform for booking & managing work trips. Industry. Computer Software. Type. Privately Held, VC-back... more

    21 Days Ago

  • McDonalds

    Columbus, OH

    McDonalds | Columbus, OH

    McDonald’s is seeking Crew Team Members to assist with daily restaurant operations including customer service, food preparation, and maintaining restaurant... more

    28 Days Ago

  • Amazon Flex

    Columbus, OH

    Amazon Flex | Columbus, OH

    Amazon Flex Delivery Drivers use their own vehicle to deliver Amazon packages to customers on scheduled delivery blocks. Drivers are responsible for pickin... more

    28 Days Ago

  • Confidential

    Columbus, OH

    Confidential | Columbus, OH

    Vice President, Commercial. About the Company. Globally-recognized manufacturer of packaging components & delivery systems for injectable drugs. Industry. ... more

    1 Month Ago

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FAQ about Telecommunication Support Services Supervisor II

1. What industry pays the highest salary for Telecommunication Support Services Supervisor II?

The Internet industry offers the highest average compensation for Telecommunication Support Services Supervisor II roles, with salaries approximately 30% above the market median.

2. What does a telecommunications supervisor do?

The Telecommunications Supervisor is responsible for planning, organizing, and supervising the installation, maintenance, and repair of voice communication systems. This role includes overseeing staff activities, managing budgets and projects, and providing technical expertise. The salary for this position ranges from $101,800 to $131,000, with a midpoint of $115,800.

3. What is another name for a Direct Support Professional?

An umbrella term that includes various titles and functions such as direct care, direct support worker, habilitation specialist, and residential counselor. In the context of Telecommunication Support Services, the salary for a supervisor ranges from $101,800 to $131,000, with a midpoint of $115,800, reflecting the diverse roles within this field.

4. How do I become a technical support manager?

To become a technical support manager, you typically need a bachelor's degree in computer science or a related field, along with a minimum of five years of relevant experience, including supervisory roles. Many employers prefer candidates with a master's degree in business administration. The salary for a Telecommunication Support Services Supervisor ranges from $101,800 to $131,000, with a midpoint of $115,800.

5. How much does Microsoft pay technical support manager?

The salary for a Telecommunication Support Services Supervisor at Microsoft ranges from $101,800 to $131,000 per year, with a midpoint of $115,800. This range reflects the compensation for professionals in this role, depending on their experience and qualifications.

6. Who gets paid more manager or supervisor?

Typically, managers earn more than supervisors due to their higher position in the organizational hierarchy. For instance, a Telecommunication Support Services Supervisor has a salary range from $101,800 to $131,000, while managers generally receive higher compensation reflecting their greater responsibilities and broader scope of work.

7. How much do supervisors make per hour in the US?

As of January 2025, the salary for a Telecommunication Support Services Supervisor ranges from $48.94 to $63.06 per hour, based on an annual salary of $101,800 to $131,000. The average hourly pay falls around $55.68, reflecting the specialized nature of the role within the telecommunications industry.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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