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Top Customer Success Executive Salary in the United States

How much does a Top Customer Success Executive make in the United States?

As of October 01, 2026, the average salary for a Top Customer Success Executive in the United States is $216,560 per year, which breaks down to an hourly rate of $104.

However, a Top Customer Success Executive's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $250,853
  • Majority Range (25th-75th percentile): $202,980 to $234,510
  • Entry-Level (10th percentile): $190,616
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Top Customer Success Executive Salaries

A Top Customer Success Executive's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Top Customer Success Executive Salaries?

Experience is a primary driver of a Top Customer Success Executive's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Success/Onboarding Supervisor (10+ years): $99,761
  • Customer Success/Onboarding Manager (10+ years): $114,073
  • Customer Success/Onboarding Senior Manager (10+ years): $158,957
  • Customer Success/Onboarding Director (10+ years): $179,836
  • Top Customer Success Executive (10+ years): $216,560
Job Role Years of Experience Average Salary
Customer Success/Onboarding Supervisor10+ years$99,761
Customer Success/Onboarding Manager10+ years$114,073
Customer Success/Onboarding Senior Manager10+ years$158,957
Customer Success/Onboarding Director10+ years$179,836
Top Customer Success Executive10+ years$216,560
View as Graph

How Do Top Customer Success Executive Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Top Customer Success Executives. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $239,780.
  • California: $238,870.
  • Massachusetts: $235,690.

Top Paying Cities for Top Customer Success Executives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $273,150
  • San Francisco: $270,160
  • Oakland: $264,470

Top Customer Success Executive Salary by Company Size: Startups vs. Enterprise

Top Customer Success Executive salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $241,767. While startup companies pay approximate $204,715.

Top Customer Success Executive Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $204,715
Growth Stage 51~500 $216,460
Established 501~5000 $233,445
Enterprise 5000+ $241,767

Top Customer Success Executive Salary by Industry: Top Paying Sectors

For Top Customer Success Executive roles, the industry you choose can affect earning potential by as much as 20% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Biotechnology sectors offer the strongest compensation, at 10% above the average. In contrast, Top Customer Success Executive positions in Transportation or Telecom typically offer lower base pay, as these industries often view Top Customer Success Executive as a support function rather than a direct revenue driver.

The top paying industries for a Top Customer Success Executive

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Aerospace & Defense$238,216$115.010%
Biotechnology$238,216$115.010%
Business Services$238,216$115.010%
Chemicals$238,216$115.010%
Construction$238,216$115.010%

Top Customer Success Executive Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Top Customer Success Executive's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on October 01, 2026
$202,980
Average $216,560/year
$234,510
$16,915
Average $18,047/month
$19,543
$3,903
Average $4,165/week
$4,510
$98
Average $104/hour
$113
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $234,510 $19,543 $4,510 $113
Average $216,560 $18,047 $4,165 $104
25th Percentile $202,980 $16,915 $3,903 $98

Most common benefits for Top Customer Success Executive

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Top Customer Success Executive

Here are companies hiring for Top Customer Success Executive and their salaries, click below for more details.

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FAQ about Top Customer Success Executive

1. What industry pays the highest salary for Top Customer Success Executive?

The Aerospace & Defense industry offers the highest average compensation for Top Customer Success Executive roles, with salaries approximately 10% above the market median.

2. What is the highest salary for a Customer Success Manager?

The highest salary for a Customer Success Executive is approximately $263,620. Salary ranges typically start from a minimum of $201,820, with a mid-level salary around $236,550. These figures reflect the compensation for experienced professionals in the field.

3. Who does VP of customer success report to?

The VP of Customer Success typically reports to the CEO or Chief Revenue Officer (CRO). If a Chief Customer Officer exists, overseeing customer service and success, the VP would report to them. The salary for this role ranges from $201,820 to $263,620, with a midpoint of $236,550, reflecting the importance of customer success in driving business growth.

4. Can you make a lot of money as a Customer Success Manager?

Yes, you can earn a substantial income as a Customer Success Manager. In 2024, the salary range for top Customer Success Executives is impressive, with a minimum salary of $201,820, a mid-range salary of $236,550, and a maximum salary reaching $263,620. This makes it a lucrative career choice in the growing field of customer success.

5. What is the highest salary of executive?

The highest salary for a Top Customer Success Executive is $263,620. The salary range for this role typically starts at a minimum of $201,820, with a mid-level salary of $236,550. This reflects the competitive compensation in the field, highlighting the importance of customer success in driving business growth.

6. What does a VP of Customer Success make?

The salary for a Vice President of Customer Success typically ranges from a minimum of $201,820 to a maximum of $263,620, with a mid-range salary of $236,550. This reflects the competitive nature of the role, emphasizing the importance of customer success in driving business growth.

7. What is the highest position in customer service?

The highest position in customer service is the Chief Customer Officer (CCO). Other key roles include Vice President of Customer Service, Director of Customer Service, and Customer Service Manager. Salaries for top Customer Success Executives range from $201,820 to $263,620, with a midpoint of $236,550, reflecting the importance of these leadership roles in driving customer satisfaction.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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