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Ontario Contact Center Representative II Salaries

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  Ontario in Canada
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  View CA National Average Contact Center Representative II Salaries

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• Most Popular Cities for Contact Center Representative II in Canada
  • Fredericton, NB Contact Center Representative II
  • Moncton, NB Contact Center Representative II
  • Halifax, NS Contact Center Representative II
  • Oshawa, ON Contact Center Representative II
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• Job Description for Contact Center Representative II
  Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience.

  Alternate Job Titles: Call Center Sales Representative II,Inbound/Outbound Sales Agent II,Intermediate Call Center Inside Sales Representative,Telemarketing Representative II
  Categories: Sales , Customer Services