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Contact Center Representative II Salaries in Ottawa, ON

• What is the average Contact Center Representative II salary for Ottawa, ON?
  How much does a Contact Center Representative II in Ottawa, ON make? The median annual Contact Center Representative II salary in Ottawa, ON is C$53,306, as of September 23, 2026, with a range usually between C$46,458-C$63,911 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Contact Center Representative II may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Contact Center Representative II in Ottawa, ON.

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• About this chart
  This chart describes the expected percentage of people who perform the job of Contact Center Representative II in Ottawa, ON that make less than that salary. For example 50% of the people who perform the job of Contact Center Representative II in Ottawa, ON are expected to make less than the median.
  Source: HR Reported data as of September 23, 2026

• Job Description for Contact Center Representative II
  Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. View full job description

• Similar Job titles to Contact Center Representative II
  • Contact Center Quality Analyst II
  • Contact Center Representative I
  • Contact Center Representative I - Inbound
  • Contact Center Representative I - Outbound
  • Contact Center Representative II - Inbound
  • Contact Center Representative II - Outbound
  • Contact Center Representative III
  • Contact Center Representative III - Inbound

• Level of Education
  • Contact Center Representative II Salaries with a High School Diploma or Technical Certificate
  • Contact Center Representative II Salaries with an Associate's Degree
  • Contact Center Representative II Salaries with a Bachelor's Degree
  • Contact Center Representative II Salaries with a Master's Degree or MBA
  • Contact Center Representative II Salaries with a JD, MD, PhD or Equivalent

• Most Popular Cities for Contact Center Representative II in Canada
  • Fredericton, NB Contact Center Representative II
  • Moncton, NB Contact Center Representative II
  • Halifax, NS Contact Center Representative II
  • Oshawa, ON Contact Center Representative II
  • Ottawa, ON Contact Center Representative II
  • Charlottetown, PE Contact Center Representative II
  • Montreal, QC Contact Center Representative II
  • Quebec, QC Contact Center Representative II
  • Sherbrooke, QC Contact Center Representative II

• Most Popular Jobs Titles for Ottawa, ON
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• Categories that include Contact Center Representative II
  • Sales
  • Customer Services

• Contact Center Representative II Salaries by Province in Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• Sales Jobs by Salary Range
  • <$30K
  • $30K–$50K
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  • $80K–$100K
  • >$100K