Contact Center Scheduler I Salaries in Lethbridge, AB
Alternate Job Titles: Call Center Scheduler, Customer Service Scheduler
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How much does a Contact Center Scheduler I in Lethbridge, AB make? The median annual Contact Center Scheduler I salary in Lethbridge, AB is C$52,949, as of March 27, 2024, with a range usually between C$45,459-C$59,541 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Contact Center Scheduler I may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Contact Center Scheduler I in Lethbridge, AB.
This chart describes the expected percentage of people who perform the job of Contact Center Scheduler I in Lethbridge, Alberta that make less than that annual salary. For example the median expected annual pay for a typical Contact Center Scheduler I in Lethbridge, AB is C$52,949, so 50% of the people who perform the job of Contact Center Scheduler I in Lethbridge, AB are expected to make less than C$52,949.
Source: HR Reported data as of March 27, 2024
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This chart describes the expected percentage of people who perform the job of Contact Center Scheduler I in Lethbridge, AB that make less than that salary. For example 50% of the people who perform the job of Contact Center Scheduler I in Lethbridge, AB are expected to make less than the median.
Source: HR Reported data as of March 27, 2024
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Responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. May require a bachelor's degree. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience. View full job description
View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K
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- Contact Center Scheduler I Salaries with a High School Diploma or Technical Certificate
- Contact Center Scheduler I Salaries with an Associate's Degree
- Contact Center Scheduler I Salaries with a Bachelor's Degree
- Contact Center Scheduler I Salaries with a Master's Degree or MBA
- Contact Center Scheduler I Salaries with a JD, MD, PhD or Equivalent
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