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Contact Center Scheduler I Salary in the United States

How much does a Contact Center Scheduler I make in the United States?

As of August 01, 2026, the average salary for a Contact Center Scheduler I in the United States is $52,803 per year, which breaks down to an hourly rate of $25.

However, a Contact Center Scheduler I's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $66,392
  • Majority Range (25th-75th percentile): $46,723 to $59,916
  • Entry-Level (10th percentile): $41,187
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Contact Center Scheduler I Salaries

A Contact Center Scheduler I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Contact Center Scheduler I Salaries?

Experience is a primary driver of a Contact Center Scheduler I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Contact Center Scheduler I (0-2 years): $52,803
  • Contact Center Scheduler II (2-4 years): $59,893
  • Contact Center Scheduler III (4-7 years): $72,641
  • Contact Center Scheduling Supervisor (7+ years): $78,766
  • Contact Center Scheduling Manager (7+ years): $111,980
Job Role Years of Experience Average Salary
Contact Center Scheduler I0-2 years$52,803
Contact Center Scheduler II2-4 years$59,893
Contact Center Scheduler III4-7 years$72,641
Contact Center Scheduling Supervisor7+ years$78,766
Contact Center Scheduling Manager7+ years$111,980
View as Graph

How Do Contact Center Scheduler Is Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Contact Center Scheduler Is. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $58,463.
  • California: $58,242.
  • Massachusetts: $57,466.

Top Paying Cities for Contact Center Scheduler I

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $66,600
  • San Francisco: $65,871
  • Oakland: $64,483

What Skills Can Increase a Contact Center Scheduler I's Salary?

Demanded Skills for the Role:

  • Scheduling (Mentioned in 17.38% Job Postings): Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  • Triage (Mentioned in 1.81% Job Postings): Triage (/ˈtriːɑːʒ, triˈɑːʒ/) is the process of determining the priority of patients' treatments based on the severity of their condition. This rations patient treatment efficiently when resources are insufficient for all to be treated immediately; influencing the order and priority of emergency treatment, emergency transport, or transport destination for the patient. This article covers the various types of triage systems as it occurs in medical emergencies, including the prehospital setting, disasters, and emergency department treatment, along with their limitations and ethical considerations.
  • Impromptu (Mentioned in 0.9% Job Postings): Impromptu is something done without advance thought or without a plan. An impromptu party/performance.
Skills Demand Percentage
Scheduling 17.38%
Triage 1.81%
Impromptu 0.9%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Contact Center Scheduler I's salary.

  • Service Excellence: Can increase your salary by up to 186%.
  • Analysis: Can increase your salary by up to 32%.
  • EHR: Can increase your salary by up to 19%.
Skill Salary Salary % Increase
Service Excellence $151,017
186%
Analysis $69,700
32%
EHR $62,836
19%
Get Latest Data

Contact Center Scheduler I Salary by Company Size: Startups vs. Enterprise

Contact Center Scheduler I salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $59,110. While startup companies pay approximate $50,006.

Contact Center Scheduler I Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $50,006
Growth Stage 51~500 $52,887
Established 501~5000 $57,081
Enterprise 5000+ $59,110

Contact Center Scheduler I Salary by Industry: Top Paying Sectors

For Contact Center Scheduler I roles, the industry you choose can affect earning potential by as much as 60% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 30% above the average. In contrast, Contact Center Scheduler positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Contact Center Scheduler I as a support function rather than a direct revenue driver.

The top paying industries for a Contact Center Scheduler I

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$68,644$33.030%
Financial Services$66,004$32.025%
Internet$63,364$30.020%
Pharmaceuticals$63,364$30.020%
Biotechnology$60,723$29.015%

How Education impacts an Contact Center Scheduler I's Salary?

Your level of education can impact your salary potential. While many Contact Center Scheduler I enter the field with a Bachelor's Degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Contact Center Scheduler I with a Bachelor's Degree is between $50,857 and $55,036.

Contact Center Scheduler I Salaries by Degree Level

Typical Education for Contact Center Scheduler I
Degree Level % of user with this level of education
No Diploma 4.3%
High School 48.9%
Associates 23.4%
Bachelors 23.4%
Masters 0.0%
Doctorate 0.0%
View as Graph

Contact Center Scheduler I Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Contact Center Scheduler I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026
$46,723
Average $52,803/year
$59,916
$3,894
Average $4,400/month
$4,993
$899
Average $1,015/week
$1,152
$22
Average $25/hour
$29
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $59,916 $4,993 $1,152 $29
Average $52,803 $4,400 $1,015 $25
25th Percentile $46,723 $3,894 $899 $22

Contact Center Scheduler I Salary Growth & Career Path

Contact Center Scheduler I

Next Role

Advancement

Promotions are the fastest way to increase your earnings. As a Contact Center Scheduler I, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Next Step Role Estimate Salary Projected Raise
Contact Center Scheduler II $59,893 13%
Contact Center Traffic and Scheduling Analyst II $57,068 8%

Most common benefits for Contact Center Scheduler I

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Contact Center Scheduler I

Here are companies hiring for Contact Center Scheduler I and their salaries, click below for more details.

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FAQ about Contact Center Scheduler I

1. Where can a Contact Center Scheduler I earn the most?

A Contact Center Scheduler I's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Contact Center Scheduler I earns the most in San Jose, CA, where the annual salary of a Contact Center Scheduler I is $66,600.

2. What is the highest pay for Contact Center Scheduler I?

The highest pay for Contact Center Scheduler I is $66,392.

3. What is the lowest pay for Contact Center Scheduler I?

The lowest pay for Contact Center Scheduler I is $41,187.

4. What are the responsibilities of Contact Center Scheduler I?

Responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. May require a bachelor's degree. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience.

5. What industry pays the highest salary for Contact Center Scheduler I?

The Software & Networking industry offers the highest average compensation for Contact Center Scheduler I roles, with salaries approximately 30% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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