Search

Nunavut Contact Center Supervisor Salaries

• Select a city to view more specific Contact Center Supervisor salary and bonus information
  Nunavut in Canada
  • Contact Center Supervisor Salaries in Iqaluit, NU
  
  

  View CA National Average Contact Center Supervisor Salaries

• Contact Center Supervisor Salaries by Province in Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• Most Popular Cities for Contact Center Supervisor in Canada
  • Fredericton, NB Contact Center Supervisor
  • Moncton, NB Contact Center Supervisor
  • Halifax, NS Contact Center Supervisor
  • Oshawa, ON Contact Center Supervisor
  • Ottawa, ON Contact Center Supervisor
  • Charlottetown, PE Contact Center Supervisor
  • Montreal, QC Contact Center Supervisor
  • Quebec, QC Contact Center Supervisor
  • Sherbrooke, QC Contact Center Supervisor

• Most Popular Jobs Searches for Nunavut in Canada
  • Nunavut Art Director
  • Nunavut Technical Writer III
  • Nunavut Public Relations Specialist III
  • Nunavut Print Production Coordinator I
  • Nunavut Industrial Designer III
  • Nunavut Environmental Engineering Manager

• Job Description for Contact Center Supervisor
  Supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. Ensures that routine service requests are processed or redirected correctly. Responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.

  Alternate Job Titles: Call Center Inside Sales Team Leader,Inbound/Outbound Sales Team Leader,Telemarketing Team Leader
  Categories: Customer Services , Sales