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Customer Insights Director Salaries in Canada

• What is the average Customer Insights Director salary in Canada?
  How much does a Customer Insights Director in Canada make? The median annual Customer Insights Director salary in Canada is C$198,215, as of July 27, 2026, with a range usually between C$177,696-C$235,253 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Customer Insights Director may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Insights Director in Canada.

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• About this chart
  This chart describes the expected percentage of people who perform the job of Customer Insights Director in , that make less than that salary. For example 50% of the people who perform the job of Customer Insights Director in are expected to make less than the median.
  Source: HR Reported data as of July 27, 2026

• Job Description for Customer Insights Director
  Develops and directs customer/consumer insights strategic projects to collect, study and utilize data reflecting customer behaviors, sentiments, trends, and preferences to support product development decisions and shape marketing actions. Leads insights team in market research initiatives focused on using customer, sales, brand, industry trends, and other significant data in statistical analysis. Designs and implements qualitative and quantitative research projects and methodologies including focus groups, interviews, and surveys that yield data required for developing insights to measure customer perceptions and satisfaction. Interprets research findings and marketing program results into insights and guidance for strategic product development. Requires a bachelor's degree. Typically reports to top management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. View full job description

• Similar Job titles to Customer Insights Director
  • Customer Experience Analyst
  • Customer Experience Manager
  • Customer Experience Senior Manager
  • Customer Insights Analyst II
  • Customer Insights Analyst III
  • Customer Insights Analyst IV
  • Customer Insights Manager
  • Customer Insights Senior Manager

• Level of Education
  • Customer Insights Director Salaries with No Diploma
  • Customer Insights Director Salaries with a High School Diploma or Technical Certificate
  • Customer Insights Director Salaries with an Associate's Degree
  • Customer Insights Director Salaries with a Bachelor's Degree
  • Customer Insights Director Salaries with a Master's Degree or MBA
  • Customer Insights Director Salaries with a JD, MD, PhD or Equivalent

• Industries that include Customer Insights Director
  • Aerospace & Defense ,
  • Biotechnology ,
  • Business Services ,
  • Chemicals ,
  • Construction ,
  • Edu., Gov't. & Nonprofit ,
  • Energy & Utilities ,
  • Financial Services ,
  • Healthcare ,
  • Hospitality & Leisure ,
  • Insurance ,
  • Internet ,
  • Media ,
  • MFG Durable ,
  • MFG Nondurable ,
  • Pharmaceuticals ,
  • Retail & Wholesale ,
  • Software & Networking ,
  • Telecom ,
  • Transportation

• Categories that include Customer Insights Director
  • Marketing

• Customer Insights Director Salaries by Province in Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• Marketing Jobs by Salary Range
  • <$30K
  • $30K–$50K
  • $50K–$80K
  • $80K–$100K
  • >$100K