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Quebec Customer Retention Representative III Salaries

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  • Customer Retention Representative III Salaries in Montreal, QC
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• Most Popular Cities for Customer Retention Representative III in Canada
  • Fredericton, NB Customer Retention Representative III
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• Job Description for Customer Retention Representative III
  Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience.

  Alternate Job Titles: At Risk Customer Support Representative III,Customer Service/Retention Representative, Senior
  Categories: Customer Services