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Customer Retention Representative III Salaries in Ottawa, ON

• What is the average Customer Retention Representative III salary for Ottawa, ON?
  How much does a Customer Retention Representative III in Ottawa, ON make? The median annual Customer Retention Representative III salary in Ottawa, ON is C$57,016, as of July 27, 2026, with a range usually between C$49,765-C$67,490 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Customer Retention Representative III may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Retention Representative III in Ottawa, ON.

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• About this chart
  This chart describes the expected percentage of people who perform the job of Customer Retention Representative III in Ottawa, ON that make less than that salary. For example 50% of the people who perform the job of Customer Retention Representative III in Ottawa, ON are expected to make less than the median.
  Source: HR Reported data as of July 27, 2026

• Job Description for Customer Retention Representative III
  Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience. View full job description

• Similar Job titles to Customer Retention Representative III
  • Contact Center Representative III
  • Contact Center Representative III - Outbound
  • Customer Service Representative I
  • Customer Service Representative II
  • Customer Service Representative III
  • Customer Service Representative IV
  • Customer Service Trainer III
  • Customer Success Associate III

• Level of Education
  • Customer Retention Representative III Salaries with No Diploma
  • Customer Retention Representative III Salaries with a High School Diploma or Technical Certificate
  • Customer Retention Representative III Salaries with an Associate's Degree
  • Customer Retention Representative III Salaries with a Bachelor's Degree
  • Customer Retention Representative III Salaries with a Master's Degree or MBA
  • Customer Retention Representative III Salaries with a JD, MD, PhD or Equivalent

• Most Popular Cities for Customer Retention Representative III in Canada
  • Fredericton, NB Customer Retention Representative III
  • Moncton, NB Customer Retention Representative III
  • Halifax, NS Customer Retention Representative III
  • Oshawa, ON Customer Retention Representative III
  • Ottawa, ON Customer Retention Representative III
  • Charlottetown, PE Customer Retention Representative III
  • Montreal, QC Customer Retention Representative III
  • Quebec, QC Customer Retention Representative III
  • Sherbrooke, QC Customer Retention Representative III

• Most Popular Jobs Titles for Ottawa, ON
  • Ottawa, ON Art Director
  • Ottawa, ON Technical Writer III
  • Ottawa, ON Public Relations Specialist III
  • Ottawa, ON Print Production Coordinator I
  • Ottawa, ON Industrial Designer III
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• Categories that include Customer Retention Representative III
  • Customer Services

• Customer Retention Representative III Salaries by Province in Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• Customer Services Jobs by Salary Range
  • <$30K
  • $30K–$50K
  • $50K–$80K
  • $80K–$100K
  • >$100K