Nova Scotia Customer Service Director Salaries

    • How much does a Customer Service Director make in Nova Scotia? Nova Scotia Customer Service Director salaries vary greatly from town to town. See below for Customer Service Director salaries, bonus and benefits information for 1 city in the Nova Scotia area.

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Customer Service Director's Annual Base Salary
Job Title Salary Location Date Updated
Customer Service Director C$158,252 Halifax, NS March 27, 2024
Job Openings for Customer Service Director in Nova Scotia
    • Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.

      Alternate Job Titles: Director of Customer Service
      Categories: Customer Services , Executive and Management