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Northwest Territories Customer Service Trainer II Salaries

    • How much does a Customer Service Trainer II make in Northwest Territories? Northwest Territories Customer Service Trainer II salaries vary greatly from town to town. See below for Customer Service Trainer II salaries, bonus and benefits information for 1 city in the Northwest Territories area.

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Customer Service Trainer II's Annual Base Salary
Job Title Salary Location Date Updated
Customer Service Trainer II C$86,626 Yellowknife, NT September 23, 2026
Job Openings for Customer Service Trainer II in Northwest Territories
    • Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2 -4 years of related experience.

      Alternate Job Titles: Customer Service Representative Coach II,Customer Service Trainer II - Call Center
      Categories: Training , Customer Services , Human Resources