Customer Service Trainer II Salaries in Canada
Alternate Job Titles: Customer Service Representative Coach II, Customer Service Trainer II - Call Center
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How much does a Customer Service Trainer II in Canada make? The median annual Customer Service Trainer II salary in Canada is C$73,187, as of April 24, 2026, with a range usually between C$64,822-C$82,161 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Customer Service Trainer II may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Service Trainer II in Canada.
This chart describes the expected percentage of people who perform the job of Customer Service Trainer II that make less than that annual salary. For example the median expected annual pay for a typical Customer Service Trainer II in Canada is C$73,187, so 50% of the people who perform the job of Customer Service Trainer II in Canada are expected to make less than C$73,187.
Source: HR Reported data as of April 24, 2026
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This chart describes the expected percentage of people who perform the job of Customer Service Trainer II in , that make less than that salary. For example 50% of the people who perform the job of Customer Service Trainer II in are expected to make less than the median.
Source: HR Reported data as of April 24, 2026
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Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2 -4 years of related experience. View full job description
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