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Newfoundland and Labrador Customer Success Associate II Salaries

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  Newfoundland and Labrador in Canada
  • Customer Success Associate II Salaries in St. John's, NL
  
  

  View CA National Average Customer Success Associate II Salaries

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• Most Popular Cities for Customer Success Associate II in Canada
  • Fredericton, NB Customer Success Associate II
  • Moncton, NB Customer Success Associate II
  • Halifax, NS Customer Success Associate II
  • Oshawa, ON Customer Success Associate II
  • Ottawa, ON Customer Success Associate II
  • Charlottetown, PE Customer Success Associate II
  • Montreal, QC Customer Success Associate II
  • Quebec, QC Customer Success Associate II
  • Sherbrooke, QC Customer Success Associate II

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• Job Description for Customer Success Associate II
  Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the customer lifecycle. Implements strategies and processes that deliver consistent customer satisfaction and retention. Ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. Utilizes extensive product knowledge, problem-solving skills and training to enhance customer engagements and achieve successful outcomes. Coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers. Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges. Advocates for solutions, product enhancements, and other actions to meet the needs of customers. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience.

  Alternate Job Titles: Customer Onboarding Specialist II,Customer Success Advisor II
  Categories: Customer Services , Marketing , Retail/Wholesale , Sales