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Quebec Customer Service Representative I Salaries

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  Quebec in Canada
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• Most Popular Cities for Customer Service Representative I in Canada
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• Job Description for Customer Service Representative I
  Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.

  Alternate Job Titles: Customer Care Representative I,Customer Service and Support Representative I
  Categories: Customer Services , Entry Level , Retail/Wholesale , Sales