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Customer Service Representative I Salaries in Ottawa, ON

• What is the average Customer Service Representative I salary for Ottawa, ON?
  How much does a Customer Service Representative I in Ottawa, ON make? The median annual Customer Service Representative I salary in Ottawa, ON is C$45,524, as of July 27, 2026, with a range usually between C$40,586-C$51,077 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Customer Service Representative I may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Service Representative I in Ottawa, ON.

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• About this chart
  This chart describes the expected percentage of people who perform the job of Customer Service Representative I in Ottawa, ON that make less than that salary. For example 50% of the people who perform the job of Customer Service Representative I in Ottawa, ON are expected to make less than the median.
  Source: HR Reported data as of July 27, 2026

• Job Description for Customer Service Representative I
  Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. View full job description

• Similar Job titles to Customer Service Representative I
  • Chat Support Representative I
  • Customer Retention Representative III
  • Customer Service Director
  • Customer Service Representative II
  • Customer Service Representative III
  • Customer Service Representative IV
  • Customer Service Supervisor
  • Customer Service Trainer I

• Level of Education
  • Customer Service Representative I Salaries with a High School Diploma or Technical Certificate
  • Customer Service Representative I Salaries with an Associate's Degree
  • Customer Service Representative I Salaries with a Bachelor's Degree
  • Customer Service Representative I Salaries with a Master's Degree or MBA
  • Customer Service Representative I Salaries with a JD, MD, PhD or Equivalent

• Most Popular Cities for Customer Service Representative I in Canada
  • Fredericton, NB Customer Service Representative I
  • Moncton, NB Customer Service Representative I
  • Halifax, NS Customer Service Representative I
  • Oshawa, ON Customer Service Representative I
  • Ottawa, ON Customer Service Representative I
  • Charlottetown, PE Customer Service Representative I
  • Montreal, QC Customer Service Representative I
  • Quebec, QC Customer Service Representative I
  • Sherbrooke, QC Customer Service Representative I

• Most Popular Jobs Titles for Ottawa, ON
  • Ottawa, ON Art Director
  • Ottawa, ON Technical Writer III
  • Ottawa, ON Public Relations Specialist III
  • Ottawa, ON Print Production Coordinator I
  • Ottawa, ON Industrial Designer III
  • Ottawa, ON Environmental Engineering Manager

• Categories that include Customer Service Representative I
  • Customer Services
  • Entry Level
  • Retail/Wholesale
  • Sales

• Customer Service Representative I Salaries by Province in Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• Customer Services Jobs by Salary Range
  • <$30K
  • $30K–$50K
  • $50K–$80K
  • $80K–$100K
  • >$100K