Nova Scotia Contact Center Representative II - Inbound Salaries
How much does a Contact Center Representative II - Inbound make in Nova Scotia? Nova ScotiaContact Center Representative II - Inbound salaries vary greatly from town to town. See below for Contact Center Representative II - Inbound salaries, bonus and benefits information for 1 city in the Nova Scotia area.
Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. May redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.
Alternate Job Titles: Call Center Representative II - Inbound,Inbound Customer Resolution Specialist II,Inbound Customer Support and Service Agent II
Customer Services , Sales