Outbound Contact Center Supervisor Salaries in Canada
Alternate Job Titles: Outbound Call Center Supervisor, Outbound Sales Supervisor
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How much does an Outbound Contact Center Supervisor in Canada make? The median annual Outbound Contact Center Supervisor salary in Canada is C$80,653, as of September 25, 2024, with a range usually between C$67,439-C$92,810 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Outbound Contact Center Supervisor may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Outbound Contact Center Supervisor in Canada.
This chart describes the expected percentage of people who perform the job of Outbound Contact Center Supervisor that make less than that annual salary. For example the median expected annual pay for a typical Outbound Contact Center Supervisor in Canada is C$80,653, so 50% of the people who perform the job of Outbound Contact Center Supervisor in Canada are expected to make less than C$80,653.
Source: HR Reported data as of September 25, 2024
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This chart describes the expected percentage of people who perform the job of Outbound Contact Center Supervisor in , that make less than that salary. For example 50% of the people who perform the job of Outbound Contact Center Supervisor in are expected to make less than the median.
Source: HR Reported data as of September 25, 2024
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Supervises outbound call center operations and agents that sell products or services to new and existing customers. Monitors metrics and targets for call volume, sales, and timeliness. Responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. View full job description
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- Outbound Contact Center Supervisor Salaries with a High School Diploma or Technical Certificate
- Outbound Contact Center Supervisor Salaries with an Associate's Degree
- Outbound Contact Center Supervisor Salaries with a Bachelor's Degree
- Outbound Contact Center Supervisor Salaries with a Master's Degree or MBA
- Outbound Contact Center Supervisor Salaries with a JD, MD, PhD or Equivalent
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- Aerospace & Defense ,
- Biotechnology ,
- Business Services ,
- Chemicals ,
- Construction ,
- Edu., Gov't. & Nonprofit ,
- Energy & Utilities ,
- Financial Services ,
- Healthcare ,
- Hospitality & Leisure ,
- Insurance ,
- Internet ,
- Media ,
- MFG Durable ,
- MFG Nondurable ,
- Pharmaceuticals ,
- Retail & Wholesale ,
- Software & Networking ,
- Telecom ,
- Transportation